Summary
Work history
Education
Skills
Personal Information
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Sophie Blaney

Belfast ,Northern Ireland

Summary

A passionate and Economics and Global health graduate seeking to pursue a career in Health Economics. Eager to apply academic knowledge and gain practical experience through an internship opportunity to contribute to impactful economic research and policy analysis. Experienced in collaborative projects and team settings, with a strong reputation for reliability, diligence, and a proactive approach to learning. Known for hard work, punctuality, and a willingness to learn new skills, with proven experience working effectively in team environments and in customer service roles.


Work history

Cafe worker

Lock Keepers Inn Café
Belfast, Northern Ireland
07.2018 - 08.2019
  • Worked in a fast-paced café environment, handling multiple tasks to ensure optimal customer satisfaction.
  • Managed customer orders, operated the cash register, and ensured timely service.
  • Developed strong multitasking and organizational skills to meet the demands of a busy café.
  • Memorised regular guests and frequent orders to deliver personalised service and encourage repeat business.

Bakery assistant

1000 Bread Bakery Melbourne
Melbourne
06.2021 - 10.2023
  • Worked in a fast-paced, high-energy environment in a newly opened and popular bakery.
  • Provided mindful and considerate customer service, building friendly rapport with customers who became regulars.
  • Adapted quickly to the high demand driven by viral social media popularity, maintaining efficiency and customer satisfaction.
  • Maintained strong, cooperative working relationship with bakery team and fellow employees.

Waitress

Albany Belfast
Belfast
09.2016 - 10.2016
  • Delivered friendly and professional service in order to ensure the satisfaction of customers and a pleasant dining experience
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.


Nursery Assistant

Buddies Malone Nursery
Belfast
11.2022 - 03.2023
  • Primarily based in the baby unit (6 months-22 months), providing attentive care.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
  • Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
  • Gave direct instructions to manage behaviour, maintaining positive learning environments.
  • Practiced child protection and health and safety measures to comply with guidelines.

Sales Assistant

Next Ltd
09.2017 - 09.2018
  • The job involved managing stock and shelves, acting as a friendly and approachable face for customers and assisting their needs customers during the busy sale season
  • Moreover, I carefully and accurately rang up items and neatly packed customer bags
  • Worked well with other employees to ensure smooth processes

Teaching Assistant (SENCO department)

Forthill Integrated College
Lisburn, Northern Ireland
11.2016 - 06.2017
  • Provided critical support to blind and deaf pupils, ensuring they reached their full potential within mainstream education.
  • Boosted academic achievement of special needs students through compassionate, considered individual literacy and numeracy tutoring.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Created a safe, happy, and nurturing environment conducive to learning.

Retail assistant

David Jones
Sydney
11.2023 - 03.2024
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Worked flexibly to meet peak Christmas trading hours.
  • Resolved disputes with patience and professionalism to promote repeat business.
  • Utilised excellent direct sales techniques and rapport-building skills to convert warm leads into sales.
  • Offered a retail position beyond the Christmas period

Education

A-Levels -

Our Lady And St Patrick's College Knock
09.2009 - 06.2016

Bachelor of Arts - Business Economics

University of Glasgow
Glasgow
09.2017 - 06.2021

Masters of Public Health in Global Health With Commendation - Global Health

Queen's University of Belfast
Belfast
09.2021 - 11.2022

Skills

  • Technical Skills: Statistical software (eg, STATA), Microsoft Office Suite
  • Analytical Skills: Economic modelling, Cost-benefit analysis, Data interpretation
  • Research Skills: Literature review, Survey design, Data collection
  • Caregiving Skills: Childcare, Activity planning, Multitasking, Organization
  • Customer Service Skills: Communication, Problem-solving, Conflict resolution, Active listening, Building rapport
  • Soft Skills: Communication, Teamwork, Problem-solving, Time management

Personal Information

Date of birth: 04/07/1997

Custom

Reference

  • Fiona Steele, 07846348355
  • Denise McCann,02890284033

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