Sophie Bebb
Edgbaston,Birmingham
Summary
Hi, My name is Sophie I am 19 years old and currently a motivated student pursuing a Certificate of Higher Education in Law. Most people who know me would describe me as sociable, empathetic and extremely ambitious. In my spare time I love meeting new people, reading and the arts and travelling to new places. I am currently looking for a part time job of around 10-15 hours a week with flexibility around my university timetable and travelling home. I have extensive experience in a lot of different areas and am eager to work!
Overview
2
2
Languages
3
3
years of professional experience
Work History
Hospitality Team Member
Everyman
Cardiff
12.2024 - Current
- Greeted and seated visitors within target timeframe, enhancing guest experience.
- Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
- Collaborated across various roles in establishment, including waiting tables, managing till, cleaning, potwashing, and preparing beverages.
- Addressed and resolved customer complaints with professionalism, turning negative experiences into positive outcomes.
- Processed customer payments efficiently using card readers and POS machines.
- Fostered positive working environment through effective communication and teamwork.
- Worked part time during university studies and continued in holidays.
Bartender
Bay Caravan Park
Penarth, Vale of Glamorgan
04.2024 - 12.2024
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Multitasked various aspects of bar work in a busy environment while delivering excellent customer service.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Maintained strict hygiene and cleanliness standards, ensuring a spotless bar area.
- Adapted to changes during themed nights, upholding high standards of service.
Barista
Willmores 1938
Penarth, Vale of Glamorgan
04.2023 - 04.2024
- I managed a Coffee Van situated in a busy area on my own often making between 100-500 drinks a day including coffee, teas, smoothies and other various soft drinks.
- Greeted and engaged customers, providing tailored drink and pastry recommendations to enhance their experience.
- Displayed calm professionalism during busy periods and special events.
- Obtained and regularly renewed Food and Hygiene certificates Level 1 and 2, ensuring compliance with health standards.
Education
Certificate of Higher Education - Law
University of Birmingham
Birmingham01-2028
A-Levels - Sociology, History, Welsh Baccelaurate, Religious Studies
Stanwell School
Vale of Glamorgan 01-2025
Skills
- Food safety
- Beverage preparation
- Cash handling
- Front-of-house operations
- Customer service
- Hospitality services
- Multitasking
- Time management
- Team collaboration
- Conflict resolution
- Communication skills
- Hospitality etiquette
Languages
English
Proficient
C2
Welsh
Upper Intermediate
B2
Timeline
Hospitality Team Member
Everyman
12.2024 - Current
Bartender
Bay Caravan Park
04.2024 - 12.2024
Barista
Willmores 1938
04.2023 - 04.2024
Certificate of Higher Education - Law
University of Birmingham
A-Levels - Sociology, History, Welsh Baccelaurate, Religious Studies
Stanwell School