Sophie Baker
Dagenham
Summary
Motivated and confident professional with a track record of proficiency and reliability. Eager to learn and improve skills, effectively navigating challenges in both collaborative and independent settings. Consistently achieves exceptional outcomes while ensuring top-notch service delivery.
Overview
11
11
years of professional experience
Work history
Inventory coordinator
Swiss Post Solutions at PWC
London
2017.01 - Current
- Assisted in general administrative duties including filing and booking meeting rooms.
- Created spreadsheets to enhance data organisation and efficiency. Coordinated office procedures and managed incoming post distribution.
- Assisted customers in identifying tailored solutions for needs. Responded promptly to resolve administrative issues. Welcomed visitors warmly and provided support.
- Ensure compliance with all of PwC's health and safety regulations to maintain a secure working environment.
- Executed reprographics and binding using guillotine and electric holepunch to ensure precision and quality.
- Managed inventory contacts across 19 offices, ensuring streamlined communication and coordination with clients and suppliers.
- Facilitated efficient data management using Excel to enhance team productivity.
- Resolved administrative issues efficiently contributing to a smooth operational process.
- Trained new staff members on inventory management systems and procedures.
- Handled returns efficiently, ensuring items were quickly reintegrated into the inventory system or disposed of correctly.
- Fostered good relationships with suppliers leading to favourable terms during negotiations.
- Assisted in annual audits by maintaining accurate inventory documentation.
- Implemented new stock control methods to minimise errors and discrepancies in inventory records.
Sales Assistant
Trade-Point at B&Q
Dagenham
2015.07 - 2016.08
- Contributed to overall store performance by driving sales and increasing store memberships to foster customer loyalty.
- Educated on various trades and necessary tools to ensure exceptional customer service and enjoyable store visits.
- Managed till operations to ensure efficient handling of refunds and resolution of customer complaints, enhancing overall customer experience in line with company policies.
Education
Science Core, Science Additional, English, Maths, Citizenship, PSHE, ICT, Media, French, Business Communication Skills, Animal Care Level 2, Animal Care Level 3, Business, Science Core
Skills
- Budget overseeing capabilities
- Shipping and receiving competency
- Sourcing and procurement understanding
- Warehouse safety adherence
- Decision-Making competence
- Resourceful troubleshooting
- Proactive communication
- Compliance with safety regulations
- Prioritisation proficiency
- Strategic planning capability
- Inventory control expertise
- Accurate documentation skills
- Shipment coordinating
- Advanced typing speed
- Highly organised
- Telephone etiquette
- Customer Service
References
References – Available on request.
Timeline
Inventory coordinator
Swiss Post Solutions at PWC
2017.01 - Current
Sales Assistant
Trade-Point at B&Q
2015.07 - 2016.08