Sophie Alison Oakden
Southampton,Hampshire
Summary
I'm Enthusiastic and motivated eager to learn new skills and gain knowledge. I ensure to Apply excellent time management skills to complete accurate and thorough work whilst being Prepared to learn and support the team taking on new challenges. Outside of work I am a huge bookworm, with a lot of knowledge and time around computers however when not reading I'm spending time with my family and or extended family which has helped me a lot due to some of their disabilities mental and physical which has given me a chance to understand what help and care they need and how to best provide it.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work history
Bistro Assistant
Connaught Care
Portsdown View Care Home
05.2023 - 03.2025
- Here I take pride in my job
- I work in the hospitality team serving drinks and food to residents in the home
- I do help with the care side as I do have my care certificate
- And I do love making the residents laugh!
- Delivered efficient breakfast, lunch and dinner service at fine dining standards
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Worked flexible hours, covering and helping out the team whenever possible
- Trained new staff members effectively, ensuring service standards were maintained.
- Ensured all dietary restrictions where met and treated seriously.
Sales Assistant
Superdry Outlet
Gunwarf Quays
07.2022 - 10.2023
- Processed transactions at the till, ensuring accurate handling of cash and card payments.
- Demonstrated flexibility by covering shifts when needed
- Maintained knowledge of products and features to provide recommendations to customers.
- Processed returned or exchanged items and provided refunds to customers.
- Accepted card, cash and cheque payments in POS register system.
- I learnt how to talk to customers and how to handle tricky situations
- I gave advise and never worked without a smile on my face
- Promoted store offers to increase awareness among shoppers.
Laundry Assistant
Barchester Healthcare
Denmead Grange Care Home
10.2021 - 07.2022
- My role here includes washing the resident's clothing, bedding, Chef's uniforms and tablecloths
- Sorted clothes according to colour and fabric type for optimum cleaning results.
- Ensured longevity of clothing items with careful handling during washing, drying, and folding process.
- Adhered to safety regulations whilst operating machinery, reducing workplace accidents significantly.
- Upheld hygiene standards with regular cleaning of machines and work area.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens across different departments.
Farm Hand
Staunton farm
Havant
01.2020 - 02.2020
- I worked here as part of my Animal Care diploma
- My duties involved cleaning animal enclosures, feeding, cleaning the animals and assisting with health checking animals
Assistant Housekeeper
Village Hotel
Cosham
03.2019 - 05.2019
- Here I assisted with general housekeeping duties including making beds, vacuuming rooms, cleaning bathrooms and replenishing tea and coffee facilities
- Reported any maintenance issues for prompt attention and repair.
- Upheld highest hygiene standards with thorough cleaning of bathrooms, bedrooms and communal areas.
Education
Animal Management Level 3 - Mathematics
Animal Care Level 2 - GCSE English
Various GCSEs -
Secondary School
HampshireSkills
- Computer literate
- Confident using EPOS Cash Register's
- Photographic design programmes
- Microsoft Office applications
- Customer Service
- Schedule management
- Inventory control
- End-Of-Life care competency
- Dementia care expertise
- Responsive listening
- Bathing and dressing assistance
- Nutritional guidance
- Elderly support expertise
- First Aid
- Calm and level-headed in difficult and stressful situations
- Punctual and reliable
References
- Alison Allman, Head Housekeeper, Portsdown view care home, St Agnes Close, Bedhampton, PO9 3FJ, Alison.sweet1975@gmail.com, 07957757142
- Thomas Croome, Character Reference, 50 Mercator Close, Southampton, SO16 4HW, Thomascc2004@gmail.com, 07454651481
Affiliations
- Drawing
- Computers
- Driving
- Caring for my Cat and dog
Timeline
Bistro Assistant
Connaught Care
05.2023 - 03.2025
Sales Assistant
Superdry Outlet
07.2022 - 10.2023
Laundry Assistant
Barchester Healthcare
10.2021 - 07.2022
Farm Hand
Staunton farm
01.2020 - 02.2020
Assistant Housekeeper
Village Hotel
03.2019 - 05.2019
Animal Care Level 2 - GCSE English
Animal Management Level 3 - Mathematics
Various GCSEs -
Secondary School
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