Sophia Willshire
London,Pinner
Summary
I am a friendly, positive, and dedicated individual looking to progress my career in a challenging role where I am able to learn and develop my skills in a workplace environment. Throughout my studies and previous work experiences, I have developed a passion for business operations and have a keen interest in how different sectors, such as marketing, can impact businesses growth. I am well organised, have strong communication and problem solving skills, and work well in a fast-paced environment.
Overview
2
2
years of professional experience
Work history
Receptionist
Frescobaldi
Mayfair, London
08.2024 - 01.2026
- Answered over 15 incoming phone calls each day and responded to emails, ensuring to provide clear and helpful information as well as coordinating appointments to create an organised schedule.
- Inputted data entry into online systems to help manage customer data and support management tasks.
- Assisted in creating seasonal posters for digital marketing purposes and scheduled social media posts to engage customers. This helped increase our VIP dining sales by 15%.
Film and media taster day
British Film Institute (BFI)
London
03.2025 - 03.2025
- Explored different areas of the media and film industry, gaining hands-on experience in planning and preparation processes involved in media production.
- Shared ideas and collaborated with other participants, which helped strengthen my communication and teamwork skills in a creative environment.
- Networked with professionals working across different areas of the media industry such as marketing, HR, and recruitment, gaining insight into their day to day responsibilities.
PR, marketing and communications taster day
BBC
London
10.2024 - 10.2024
- Collaborated in teams of 5 to plan and pitch a marketing campaign for a global brand (IKEA) using social media platforms that aligned with brands value best.
- Took part in 3 interactive workshops to explore how communications, marketing, and PR teams work together to maintain strong audience engagement.
- Created several examples of digital content and received practical tips and guidance from professionals on how to improve and apply such skills in professional environments.
Waitress
Remos
Ruislip, Hillingdon
01.2024 - 07.2024
- Worked as a team and communicated with customers and colleagues to help service run smoothly.
- Gained experience in problem-solving by quickly resolving customer issues and making sure they felt accommodated for and prioritised.
- Learned how to multitask in fast paced environments by balancing responsibilities and customer requests, ensuring tasks were completed in a timely manner.
Education
Ruislip High School, Hillingdon -
A levels (achieved)
09/2023 - 06/2025
Ruislip High School, Hillingdon -
7 GCSEs including:
09/2018 - 06/2023
Skills
- Communication
- Creativity
- Organisation and scheduling
- Email correspondence
- Attention to Detail
- Problem solving
Timeline
Film and media taster day
British Film Institute (BFI)
03.2025 - 03.2025
PR, marketing and communications taster day
BBC
10.2024 - 10.2024
Receptionist
Frescobaldi
08.2024 - 01.2026
Waitress
Remos
01.2024 - 07.2024
Ruislip High School, Hillingdon -
A levels (achieved)
09/2023 - 06/2025
Ruislip High School, Hillingdon -
7 GCSEs including:
09/2018 - 06/2023