Computer Software
Sophia Omini
Student
Summary
Career objectives To ignite the passion of Computer in young minds To flare-up the intellectual potentials of students To mould brains for health challenges To inject moral etiquette into youths Training Attended Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in Health Care and ICT positions. Ready to help team achieve company goals. Experienced Health Care with over 6 years of experience in Community Health Care and almost 11 years of experience in ICT. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
23
23
years of post-secondary education
1
1
Language
Work History
Uplands Care Home
John Jennifer
Streatham, LBH
10.2022 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Cared for dying patients and prepared deceased for transfer to mortuary.
Volunteer for Community Health Extension Worker
SHEKINAH HEALTH CARE
Ondo, Akure
02.2016 - 08.2018
- Developed and maintained courteous and effective working relationships.
- Targeted specific community groups with wellness and disease management information.
- Helped vulnerable individuals navigate complex healthcare system.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
- Explained required eligibility applications to patients and helped complete applications for services.
- Provided complex counseling and identified alternative resources for patient care.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Taught appropriate parenting behaviors to individuals or families.
- Worked flexible hours across night, weekend and holiday shifts.
- Improved operations through consistent hard work and dedication.
Volunteer for Community Health Worker
INSTITUTE OF NURSING SCIENCE HEALTH CARE
Kaduna, KAD
12.2015 - 10.2016
- Organized and maintained medication closets and first aid supplies.
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Aided patients with walking and limb exercises to improve strength and balance.
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
IT Support Specialist
OMIRISCOT NIG. ENTR.
Abuja, FCT
10.2014 - 12.2015
- Created help desk tickets, troubleshot and resolved desktop issues.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- ENGINEER (Network IT Profession (MCITIP), Lan Setup And Management, MCITP, MCSA, CCTV And IP Surveillance Installations, Solar Energy And Inverters Installations
- Configured hardware and granted system permissions to new employees.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
- Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
- Aided in displaying and exhibiting CCTV services to interested parties.
- Supplied extracts from CCTV recordings to maintain records.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
Computer Repairs (ICT Department)
VIVASTAR NIGERIA LIMITED
Abuja, FCT
02.2013 - 08.2014
- Increased customer satisfaction by resolving issues.
- Handled 200 calls per day to address customer inquiries and concerns.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used Microsoft Word and other software tools to create documents and other communications.
- Repairs and maintenance of all office computer systems
- Used coordination and planning skills to achieve results according to schedule.
- Customized software, hardware and network configurations based on customer needs.
- Authored system requirements, technical specifications and test plans.
- Led software development in multi-application, multi-server, and hosted environments.
Secretary / Litigation Clark.
S.T.HON (SAN) & Co CHAMBERS/LAW FIRM (Lawshield Partners)
Abuja, FCT
01.2012 - 02.2013
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Composed inter-office correspondence and provided product and service information to customers.
- Entered data into system and updated customer contacts with information to keep records current.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Offered technical support and troubleshot issues to enhance office productivity.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Created and updated records and files to maintain document compliance.
- Screened visitors and issued badges to maintain safety and security.
- Maintained daily report documents, memos and invoices.
ICU OFFICE, A Custodian of Counter Cheques, Drop
e-BARCLAYS MICROFINANCE BANK LIMITED
Abuja, FCT
01.2011 - 11.2012
- Completed cash tally sheet, chip tally slips, drop control sheets and other designated count room paperwork.
- Assisted other departments by tracking proper machine drops, slot department with early audits and count room with general needs.
- Offered directions, assistance and information to maintain guest satisfaction.
- Fostered and maintained positive attitude towards staff, management and guests to meet daily goals.
- Processed various cash transactions and answered gaming customer questions.
Cleaner
e-BARCLAYS MICROFINANCE BANK LIMITED
Abuja, FCT
08.2008 - 01.2011
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Education
First School Leaving Certificate FSLC -
PRESBYTERIAN NURSERY AND PRIMARY SCHOOL MKPANI
NIGERIA, NGR 01.1998 - 02.2004
West African Senior School Certificate WASSCE - WASSCE
HOLY STANDARD COLLAGE UGEP
NIGERIA, NGR 01.2004 - 06.2009
Door To Door Project Limited - Bank Cheques
e-BARCLAYS MICROFINACE BANK
NIGERIA, NGR 01.2010 - 02.2010
DIPLOMA - Computer Engineering
SKILLTOUCH INSTITUTE
ABUJA, FCT 03.2011 - 11.2012
Network IT Profession (MCITIP), Lan Setup And Management, MCITP, MCSA, CCTV And IP - IT Specialist
REALTECH INSTITUTE
ABUJA, FCT 02.2013 - 09.2014
Certification - Voluntary Health Care
INSTITUTE OF NURSING SCIENCE HEALTH CARE
KADUNA, KDA 12.2015 - 10.2016
Community Health Care - Volunteer for Health Extension Worker
SHEKINAH HEALTH CARE
ONDO, OND 02.2016 - 08.2018
Bachelor of Science - Science Laboratory Technology
UNIVERSITY OF CALABAR, CALABAR
NIGERIA, NGR 07.2017 - 01.2022
Training -
NATIONAL HEALTH SCHEME NHS
Radlett, HRT 11.2022 - 12.2022
Bachelor of Science - Computer Science (CyberSecurity & Networks)
UNIVERSITY OF HERTFORDSHIRE
Hatfield, HRT 09.2022 - Current
Skills
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Accomplishments
- ENGINEER (Network IT Profession (MCITIP), Lan Setup And Management, MCITP, MCSA, CCTV And IP Surveillance Installations, Solar Energy And Inverters Installations
- 2013-2014 : Vivastar Nigeria Limited [Computer Repairs {ICT Department}]
- 2012-2013 : S.T.HON (SAN) & Co CHAMBERS/LAW FIRM (Lawshield Partners) Secretary / Litigation Clark
- 2011-2012 : e-BARCLAYS MICROFINANCE BANK LIMITED [ICU OFFICE, A Custodian of Counter Cheques, Drop Cheques and Capital Paid-ups.]
- 2008-2011 : e-BARCLAYS MICROFINANCE BANK LIMITED [Head Cleaner]
Additional Information
- TELFORD COURT, UNIVERSITY OF HERTFORDSHIRE
Software
References
Company Name: Uplands Care Homes
Line Manager: John Jennifer
Address: 254 Leigham Court Road, Streatham, London, SW16 2QH.
Email: john.jennifer@uplandscarehome.co.uk
Phone Number: 07377605909
Timeline
Training -
NATIONAL HEALTH SCHEME NHS
11.2022 - 12.2022
Uplands Care Home
John Jennifer
10.2022 - Current
Bachelor of Science - Computer Science (CyberSecurity & Networks)
UNIVERSITY OF HERTFORDSHIRE
09.2022 - Current
Bachelor of Science - Science Laboratory Technology
UNIVERSITY OF CALABAR, CALABAR
07.2017 - 01.2022
Volunteer for Community Health Extension Worker
SHEKINAH HEALTH CARE
02.2016 - 08.2018
Community Health Care - Volunteer for Health Extension Worker
SHEKINAH HEALTH CARE
02.2016 - 08.2018
Volunteer for Community Health Worker
INSTITUTE OF NURSING SCIENCE HEALTH CARE
12.2015 - 10.2016
Certification - Voluntary Health Care
INSTITUTE OF NURSING SCIENCE HEALTH CARE
12.2015 - 10.2016
IT Support Specialist
OMIRISCOT NIG. ENTR.
10.2014 - 12.2015
Computer Repairs (ICT Department)
VIVASTAR NIGERIA LIMITED
02.2013 - 08.2014
Network IT Profession (MCITIP), Lan Setup And Management, MCITP, MCSA, CCTV And IP - IT Specialist
REALTECH INSTITUTE
02.2013 - 09.2014
Secretary / Litigation Clark.
S.T.HON (SAN) & Co CHAMBERS/LAW FIRM (Lawshield Partners)
01.2012 - 02.2013
DIPLOMA - Computer Engineering
SKILLTOUCH INSTITUTE
03.2011 - 11.2012
ICU OFFICE, A Custodian of Counter Cheques, Drop
e-BARCLAYS MICROFINANCE BANK LIMITED
01.2011 - 11.2012
Door To Door Project Limited - Bank Cheques
e-BARCLAYS MICROFINACE BANK
01.2010 - 02.2010
Cleaner
e-BARCLAYS MICROFINANCE BANK LIMITED
08.2008 - 01.2011
West African Senior School Certificate WASSCE - WASSCE
HOLY STANDARD COLLAGE UGEP
01.2004 - 06.2009
First School Leaving Certificate FSLC -
PRESBYTERIAN NURSERY AND PRIMARY SCHOOL MKPANI
01.1998 - 02.2004
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