Sophia Kazi
Youth Leader
Summary
Compassionate Youth Leader building purposeful relationships to inspire personal confidence and spirit-driven growth. Proactive supporter of community outreach initiatives to nurture support networks and open doors for program sponsorship and expansion. Proponent of tailored event planning to maximize attendance and engagement at every level of development.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Youth Leader
One voice
Blackburn
03.2022 - Current
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
- Organized group activities and outings for youth.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Engaged youth by following, implementing and assisting in creating lesson plans.
- Implemented group activity plan according to state licensing and organization guidelines.
- Collaborated with youth pastors to establish program objectives and achieved outcome goals by devising effective strategies.
Telecommunications Sales Representative
EE
Blackburn
06.2021 - 06.2023
- Initiated effective sales techniques and drove product sales.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Set up appointments with potential and current customers to promote new products and services.
- Built professional sales presentations to promote services to groups of potential customers.
- Prepared pricing agreements and contracts to close sales.
- Contacted customers to follow up on purchases and suggest additional purchase options.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Guest Service Assistant
Hampton By Hilton
Blackburn
08.2020 - 12.2020
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collected room deposits, fees and payments.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Education
A-Level - Law
Cardinal Newman College
Preston 08.2021 - Current
A- Level - Psycology
Cardinal Newman College
Preston 08.2021 - Current
A- Level - English Literature
Cardinal Newman College
Preston 08.2021 - Current
Skills
Problem-Solving
Multitasking Abilities
First Aid/CPR
Self-Motivated
Flexible and Adaptable
Training and Development
Active Listening
Organization and Time Management
Dependable and Responsible
Accomplishments
I studied at Pleckagte High School , and studied English literature , English language , Maths , R.E , French , History , Biology , Chemistry and Physics. In all my GCSE'S i achieved grades between A* - B.
I have also completed a Duke of Edinbruhs gold award.
I participated in a club called youth ambassadors , which was run by Blackburn Rovers Football club.
Timeline
Youth Leader
One voice
03.2022 - Current
A-Level - Law
Cardinal Newman College
08.2021 - Current
A- Level - Psycology
Cardinal Newman College
08.2021 - Current
A- Level - English Literature
Cardinal Newman College
08.2021 - Current
Telecommunications Sales Representative
EE
06.2021 - 06.2023
Guest Service Assistant
Hampton By Hilton
08.2020 - 12.2020