From finishing school in May 2022 I have been working part-time, initially as a waitress in a restaurant, and from there I joined McDonalds as a crew member. Within a few months, I was promoted to crew trainer where I am responsible for training new members of staff.
I am a reliable individual with integrity. I consider myself warm-hearted and approachable with enthusiasm an appetite for hard work and a fabulous work ethic which I have developed through my work. Being a responsible person with maturity and common sense, I can be relied upon to do a job well and provide a good service to my employer and to my customers. I have a determination to succeed and deliver my potential to an employer that is willing to take me on. Integrating well into teams, I have a mindset to show initiative and get work done with minimal supervision, and to a high standard. Being well-organized and methodical, I pay attention to detail to avoid wastage and discrepancies. I can offer my future employer a highly adaptable and flexible worker, with the ingenuity to produce solutions and willing to train to develop more skills and productivity.
• Serving, hot and cold foods
• Cleaning, and wiping work areas and cooking equipment
• Maintaining a safe and hygienic environment; sanitising equipment and touchpoints; encouraging handwashing
• Providing first-class customer service and care delivery – 100% customer satisfaction
• Serving a wide range of customers; handling angry regulars
• Waiting on tables and serving food and drinks to diners
• Portering in a dynamic kitchen environment
• Ensuring hospitality and a welcome introduction to diners
• Maintaining diners’ needs; responsive to requests, and complaints
• Clearing away from tables and cleaning them
• Keeping the kitchen hygienic and constantly clean
• Following all Fire and Health & Safety policy and procedures
Mental toughness
Teamworking
Fast Learning
Problem-solving
Cash handling
Payment processing
Sanitation and cleaning
Safe food handling
Customer service
Ability to work under pressure
Interpersonal Skills
Time-management
Patience and empathy
Customer service skills
Versatility and flexibility
Sociability
Since April 2023, I have been a voluntary Police Cadet with Merseyside Police. This has given me many opportunities to gain insight into the duties of a serving police officer. During this time I have patrolled Eurovision, learned about knife crime, and test purchases, to name a few. I was successful in my application for High Sherriff Cadet where I accompany the High Sherriff in various events including Royal visits. Throughout this time I have made new friends, grown more confident in myself, and pushed myself out of my comfort zone.