Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Sophia Dennett

Woodchurch,Wirral

Summary

From finishing school in May 2022 I have been working part-time, initially as a waitress in a restaurant, and from there I joined McDonalds as a crew member. Within a few months, I was promoted to crew trainer where I am responsible for training new members of staff.

I am a reliable individual with integrity. I consider myself warm-hearted and approachable with enthusiasm an appetite for hard work and a fabulous work ethic which I have developed through my work. Being a responsible person with maturity and common sense, I can be relied upon to do a job well and provide a good service to my employer and to my customers. I have a determination to succeed and deliver my potential to an employer that is willing to take me on. Integrating well into teams, I have a mindset to show initiative and get work done with minimal supervision, and to a high standard. Being well-organized and methodical, I pay attention to detail to avoid wastage and discrepancies. I can offer my future employer a highly adaptable and flexible worker, with the ingenuity to produce solutions and willing to train to develop more skills and productivity.

Overview

1
1
year of professional experience

Work history

Crew Trainer

Mcdonalds
Prenton, Merseyside
08.2022 - Current

• Serving, hot and cold foods

• Cleaning, and wiping work areas and cooking equipment

• Maintaining a safe and hygienic environment; sanitising equipment and touchpoints; encouraging handwashing

• Providing first-class customer service and care delivery – 100% customer satisfaction

• Serving a wide range of customers; handling angry regulars

  • Training new employees and making them feel welcome

Waiting On

Noya Mediterranean Restaurant
Upton, Wirral
05.2022 - 07.2022


• Waiting on tables and serving food and drinks to diners

• Portering in a dynamic kitchen environment

• Ensuring hospitality and a welcome introduction to diners

• Maintaining diners’ needs; responsive to requests, and complaints

• Clearing away from tables and cleaning them

• Keeping the kitchen hygienic and constantly clean

• Following all Fire and Health & Safety policy and procedures

Education

GCSEs -

Woodchurch High School
Wirral
09/2017 - 05/2022

A-Levels -

Wirral Metropolitan College
Bebington
09/2023 -

Skills

    Mental toughness

    Teamworking

    Fast Learning

    Problem-solving

    Cash handling

    Payment processing

    Sanitation and cleaning

    Safe food handling

    Customer service

    Ability to work under pressure

    Interpersonal Skills

    Time-management

    Patience and empathy

    Customer service skills

    Versatility and flexibility

    Sociability

Additional Information

Since April 2023, I have been a voluntary Police Cadet with Merseyside Police. This has given me many opportunities to gain insight into the duties of a serving police officer. During this time I have patrolled Eurovision, learned about knife crime, and test purchases, to name a few. I was successful in my application for High Sherriff Cadet where I accompany the High Sherriff in various events including Royal visits. Throughout this time I have made new friends, grown more confident in myself, and pushed myself out of my comfort zone. 

Timeline

Crew Trainer

Mcdonalds
08.2022 - Current

Waiting On

Noya Mediterranean Restaurant
05.2022 - 07.2022

GCSEs -

Woodchurch High School
09/2017 - 05/2022

A-Levels -

Wirral Metropolitan College
09/2023 -
Sophia Dennett