Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Sophia Clarke

London

Summary

Strategic people leader with over 15 years of experience in designing and implementing talent and leadership programmes for global organisations. Expertise includes building inclusive systems that promote individual growth and align with organisational objectives. Proven ability to influence stakeholders and drive impactful change through evidence-led strategies and coaching practices. Currently completing a Level 7 Strategic People Apprenticeship (CIPD Chartered) and a Diploma in Transformational Coaching (EMCC Practitioner status pending).

Overview

20
20
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Head of People Development

City & Guilds
03.2021 - 10.2025
  • Spearheaded global People Manager initiative, improving engagement, performance management, and talent enablement across 1800 employees.
  • Transformed performance culture from compliance reviews to strengths‑based developmental conversations, embedding continuous feedback, training and performance analysis
  • Relaunched the Employee Engagement Survey, achieving higher participation and actionable insights.
  • Designed frameworks to enhance senior leadership capability, strengthening resilience and succession pipelines.
  • Delivered cross‑functional interventions that improved colleague experience and organisational outcomes.

Leadership Development Manager and Coach

City & Guilds
03.2019 - 02.2021
  • Designed and delivered leadership development strategies, coaching leaders to enhance capability and resilience.
  • Established a company‑wide coaching network with accredited internal coaches.
  • Embedded inclusive practices through experiential learning and succession planning.
  • Introduced data‑driven impact assessments to measure programme effectiveness

Change Programme Manager

City & Guilds
10.2018 - 03.2019
  • Implemented the 2020 change programme for the Corporate Learning cluster, ensuring smooth transition and adoption.

Lead Qualification Assessment and Development Manager

City & Guilds
11.2017 - 10.2018
  • Led a large team to develop qualifications and assessments aligned with DfE design principles and OFQUAL regulations.

Strategic Partnership Manager

City & Guilds
01.2015 - 10.2017
  • Advanced partnership management for joint services agreement with the National Land‑Based College Network.

Project Manager

Ark Schools
10.2013 - 01.2015
  • Managed the pre-opening process for new ARK academies, including community consultations, capital and refurbishment project management, and liaison with the Department for Education.

Project Manager

Centre for Skills Development (City & Guilds)
04.2012 - 09.2013
  • Managed not-for-profit research and development projects to enhance global policy and practice in vocational education.


Range of Coordination roles

London
08.2005 - 03.2012

IBM, NCFE, City & Guilds,

Education

BA - Social and Cultural Studies with Film Studies

University of Nottingham
Nottingham
01.2002 - 01.2005

Skills

  • Talent & Leadership Development: Programme design, succession planning, capability frameworks
  • Culture & Inclusion: Psychological safety, neurodiversity, equity in systems
    Strategic People Practice: Workforce planning, performance management, organisational design
    Coaching & Facilitation: Accredited Clifton Strengths coach, transformational coaching practitioner
    Change & Transformation: Stakeholder engagement, programme management, evidence‑based evaluation

Certification

  • Clifton Strengths: Accredited Coach
  • EMCC Accredited Diploma in Transformational Coaching, 01/26
  • Level 7 Apprenticeship - Strategic People Professional (CIPD Chartered), 03/26
  • PRINCE2: Practitioner

Timeline

Head of People Development

City & Guilds
03.2021 - 10.2025

Leadership Development Manager and Coach

City & Guilds
03.2019 - 02.2021

Change Programme Manager

City & Guilds
10.2018 - 03.2019

Lead Qualification Assessment and Development Manager

City & Guilds
11.2017 - 10.2018

Strategic Partnership Manager

City & Guilds
01.2015 - 10.2017

Project Manager

Ark Schools
10.2013 - 01.2015

Project Manager

Centre for Skills Development (City & Guilds)
04.2012 - 09.2013

Range of Coordination roles

08.2005 - 03.2012

BA - Social and Cultural Studies with Film Studies

University of Nottingham
01.2002 - 01.2005
Sophia Clarke