Summary
Overview
Work history
Education
Skills
References
Certification
Timeline
Generic

Sophia Campbell

Selly Oak

Summary

Dedicated and compassionate Senior Care Professional/ Lead Homemaker with over 15 years of experience delivering high-quality, person-centred care across diverse care settings. Proven ability to lead and support multidisciplinary teams while upholding the values of dignity and respect in every aspect of care. Skilled in medication management, administration, care planning, team leadership, and communication with residents, families, and external professionals. Recognised, by many senior leaders, for my resilience, reliability, and strong interpersonal skills, I am deeply committed to promoting independence and well-being by tailoring care to each individual's unique values, beliefs, and needs.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Lead Homemaker

Cofton Manor Park Care Home
Birmingham, West Midlands
02.2023 - Current

My Key responsibilities include

  • Team leading and supporting staff to maintain high standards of care throughout each shift.
  • Administration of medication safely and accurately in line with regulatory guidelines. As well as Overseeing Advanced Nurse Practitioner (ANP) ward rounds to support integrated clinical decision-making.
  • Reviewing and updating care plans and assessments to reflect residents' evolving needs.
  • Delivering personal care with dignity and respect, ensuring residents' comfort and hygiene.
  • Monitoring and recording fluid intake, bowel charts, and other clinical observations to identify any areas of concern promptly.
  • Liaising with multidisciplinary teams (MDTs) including GPs, ANPs, therapists, and external health services to coordinate holistic care.
  • Making appropriate continence referrals and ensuring timely follow-ups.
  • Scheduling medical appointments and coordinating transport arrangements to ensure continuity of care.
  • Maintaining open, respectful communication with residents and their Next of Kin, fostering trust and involvement in care planning.

Bank support worker

Royal Orthopaedic Hospital
Northfield, Birmingham
07.2022 - 04.2023

My Key Responsibilities included:

  • Collaborating closely with multidisciplinary teams to provide personal care and ensure comfort for post-surgical patients. It required adaptability in a high-turnover environment. This role required attention to detail, and the ability to respond promptly to changing clinical needs while maintaining a compassionate presence.


Senior care assistant

Moundsley Care Village
Kings Heath, Birmingham
09.2011 - 02.2023

I was accountable for:


  • Monetary management of client finances.
  • Coordinating and carrying out shopping on behalf of residents with different level of social needs and sociecomic accesses, ensuring their personal preferences and needs were met.
  • Scheduling and attending appointments to support residents in accessing necessary services.
  • Providing medication control, guidance, and support in line with best practices and individual care plans.
  • Offering emotional support and informal counselling to promote residents' mental and emotional well-being.

Throughout this role, I developed strong initiative and decision-making skills, often taking the lead in situations that required quick thinking or sensitive handling. My ability to manage responsibilities effectively and build trust has made me a dependable and valued presence for both residents and colleagues.

Family support worker

Birmingham Children's Trust
Birmingham , West Midlands
09.2018 - 07.2019
  • During a year-long placement, I shadowed a variety of professionals—including family support workers, mental health support staff, and adult care assistants; which enhanced my ability to provide tailored support. This experience developed my adaptability, empathy, communication skills, and teamwork in diverse care settings.

Care and support worker

Midland Hearts
Birmingham, West Midlands
09.2015 - 07.2017

My Key duties included:

  • Supported clients with a range of physical and mental disabilities, including those presenting with challenging behaviours.
  • Provided assistance with daily living activities, ensuring dignity and respect in care delivery.
  • Managed client finances responsibly and conducted shopping on their behalf.
  • Scheduled and accompanied clients to appointments, ensuring consistent access to essential services.
  • Oversaw medication guidance and control in line with care plans.
  • Offered emotional support and informal counselling to promote mental and emotional well-being.

Janitorial worker

OCS, Intersev, Services Master
03.2002 - 09.2011

Education

Bachelor of Arts - Youth, Community and Families

University College Birmingham
Birmingham
2018 - 2020

Higher National Diploma - Publics Health and Community Studies

Coventry University
Coventry
2017 - 2018

NVQ Level 3 - Adult Health and Social Care

Skills First
Birmingham
2015 - 2016

Diploma of Higher Education - Access to Social Science and Humanities

Matthew Boulton College
Birmingham
2014 - 2015

GCSEs - Maths and English

Matthew Boulton College
Birmingham
2014 - 2015

Skills

  • Communication skills
  • Leadership
  • Delegating tasks and coordinating shift activities
  • Conflict Resolution between staff and clients
  • Medication administration (MAR chart handling, controlled drugs protocols)
  • Clinical & Administrative Skills
  • Safeguarding
  • Person Centred Care

References

Kerry Hill - Manager

Cofton Manor Park Care Home

Cofton.hm@hamberleycarehomes.co.uk

Diane Roach _ Human Resource

Cofton Manor Park Care Home

Cofton.hr@hamberleycarehomes.co.uk

Certification

NHS Care Certificate

Timeline

Lead Homemaker

Cofton Manor Park Care Home
02.2023 - Current

Bank support worker

Royal Orthopaedic Hospital
07.2022 - 04.2023

Family support worker

Birmingham Children's Trust
09.2018 - 07.2019

Care and support worker

Midland Hearts
09.2015 - 07.2017

Senior care assistant

Moundsley Care Village
09.2011 - 02.2023

Janitorial worker

OCS, Intersev, Services Master
03.2002 - 09.2011

Bachelor of Arts - Youth, Community and Families

University College Birmingham
2018 - 2020

Higher National Diploma - Publics Health and Community Studies

Coventry University
2017 - 2018

NVQ Level 3 - Adult Health and Social Care

Skills First
2015 - 2016

Diploma of Higher Education - Access to Social Science and Humanities

Matthew Boulton College
2014 - 2015

GCSEs - Maths and English

Matthew Boulton College
2014 - 2015
Sophia Campbell