SOPHIA AVRAAM

A dedicated professional with a strong focus on customer satisfaction, Demonstrates exceptional skills in customer service, attention to detail, and multitasking, ensuring efficient management of customer relations and returns. Proficient in data entry, email management, and social media management, with a proven ability to handle cash transactions and stock management effectively. Strong memory retention and critical-thinking abilities enhance resourcefulness in team leadership. Career goals include advancing expertise in database management while maintaining a commitment to excellence in customer service.

• Bronze Duke Of Edinburgh Award

Bronze certificate in Duke of Edinburgh which entailed volunteering, map reading, camping as well as multiple health and safety courses.

• Sports leadership course

I was given the opportunity to learn and demonstrate important skills such as effective communication organisation whilst learning to lead basic physical activities to younger students for example. It also gave me the opportunity to plan different lessons in order to how many different students may react to a different way of learning.

• First Aid trained

As I mentioned before, I was given 2 different opportunities to become First Aid trained, this was before and after the completion of the DofE award.

• Voluntary work

I volunteered at many different school events, some including charity fayres, christmas fundraisers and school open evenings. I also volunteered for different fundraisers and local charities.

• Young Enterprise

I was given the opportunity to work alongside a group of students to invent a safer way to cross streets. We established neon laces. We travelled across the UK showcasing these laces in various different assemblies, showing different schools and people how to be more road safe and efficient.

• Photography
• Reading
• Solving puzzles