Sophia Ambrozova
Ramsgate, Thanet,England
Summary
Motivated and organised business student seeking a business apprenticeship to develop practical skills and build a long-term career in the business sector. I am looking for an opportunity where i can learn from experienced professionals while contributing positively to day-to-day operations. Through BTEC Business Unit 4: Managing an Event, i have gained strong skills in planning, budgeting, marketing, teamwork and problem-solving. My work experience in real estate and a law firm has developed my confidence in client communication, administrative work, contract handling, filing and working accurately in busy office environments. In addition, my bartending experience has strengthened my ability to multitask, work under pressure and maintain a strong memory in fast-paced settings. My ambition is to progress into a responsible business role where I can continue developing my skills, take on greater responsibility and make a meaningful contribution to the success of the organisation.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Door host
Toby Carvery
Ramsgate, Kent
2025.10 - Current
- Collaborated closely with other team members for successful event execution.
- Demonstrated excellent customer service skills for improved client satisfaction.
- Provided warm welcome to patrons, ensuring positive first impressions.
- Controlled crowd flow at busy times, maintaining order and safety.
- Dealt with any issues or complaints in professional manner, promoting customer satisfaction.
- Managed difficult situations calmly, ensuring minimal disruption.
- Managed reservations list efficiently whilst catering to walk-in customers.
- Guaranteed customer enjoyment by engaging in positive social interactions.
Waitress / bartender
Fort Road hotel
Margate, Kent
2025.04 - 2025.10
- Served food promptly, resulting in improved customer satisfaction.
- Polished glassware regularly for presenting drinks impeccably.
- Prepared cocktails for enriching the bar's menu variety.
- Rotated bar stock adequately to maintain freshness of products.
- Demonstrated flexibility by covering various shifts as required.
- Took orders accurately whilst multitasking efficiently under pressure.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Law clerk - work experience
36 Group
London
2025.09 - 2025.09
- Improved office efficiency by organising files and documents.
- Observed phone calls and email replies
- Booking reservations for clients
- Shredded confidential documents for safe, correct disposal and recycling.
Estate Agent - Work experience
Winkworth
Canterbury, Kent
2025.02 - 2025.02
- Helped organise open house events to increase visibility and interest in listed properties.
- Observing drafts of compelling property descriptions for online listings to attract potential buyers.
- Observed answered phone calls and emails from potential and existing customers.
- Maintained up-to-date records of all buyer interactions ensuring transparency throughout the process.
- Helped draft contracts for lawyers and clients
- Went on management visits to ensure the property was still in good condition, also answer any questions, fix things
- Communicate with landlords to keep them up to date
Education
International Baccalaureate - Business Btec Level 3
Dane Court Grammar School
Broadstairs, Kent 09/2024 -
International Baccalaureate - Psychology HL
Dane Court Grammar School
Broadstairs, Kent 09/2024 -
International Baccalaureate - Maths AI SL
Dane Court Grammar School
Broadstairs, Kent 09/2024 -
International Baccalaureate - Reflective Project
Dane Court Grammar School
Broadstairs, Kent 09/2024 -
Skills
- Adaptive fast learner
- Positive communication skills
- Business planning
- Business budget management
- Digital marketing
- Open and clear communicator
- Budgeting and finance
- Time efficiency
Affiliations
- Gym
- socialising with new people
Certification
sports leadership
Barclays: Finance in partnership with Barclays
Rolls-Royce: Financial Analyst
Timeline
Door host
Toby Carvery
2025.10 - Current
Law clerk - work experience
36 Group
2025.09 - 2025.09
Waitress / bartender
Fort Road hotel
2025.04 - 2025.10
Estate Agent - Work experience
Winkworth
2025.02 - 2025.02
International Baccalaureate - Business Btec Level 3
Dane Court Grammar School
09/2024 -
International Baccalaureate - Psychology HL
Dane Court Grammar School
09/2024 -
International Baccalaureate - Maths AI SL
Dane Court Grammar School
09/2024 -
International Baccalaureate - Reflective Project
Dane Court Grammar School
09/2024 -