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A versatile and dedicated professional with hands-on experience in customer service, research, and teamwork across diverse settings. Proven ability to deliver exceptional service as a restaurant cashier and food handler, demonstrating strong communication and multitasking skills. In a gym attendant internship, excelled in facility maintenance, customer engagement, and safety compliance. As a sailboat crew member, showcased teamwork, problem-solving, and physical endurance in high-pressure environments. Additionally, in a lab research internship, developed strong analytical skills, attention to detail, and proficiency in data collection and scientific writing. Known for a proactive attitude, excellent time management, and a commitment to delivering results in fast-paced, dynamic environments.

Dedicated professional with extensive experience in customer service, warehouse operations, and order processing. Proficient in computer literacy, including MS Office and data entry, with a strong understanding of logistics. Demonstrates exceptional time management, attention to detail, and team collaboration skills. Adept at using handheld devices and conducting internet research to enhance operational efficiency. Committed to leveraging skills in a dynamic environment to achieve organisational goals.

Dedicated bilingual customer service professional with 12+ years of experience supporting high volume accounts, resolving complex customer issues, and leading teams in fast paced environments. Skilled in CRM and ticketing systems (Salesforce, ServiceNow), with proven success in improving customer satisfaction, streamlining workflows, and delivering top-tier client support. Recognized for empathy, professionalism, and problem-solving under pressure.

Dedicated and detail-oriented Senior Customer Service Associate with strong communication, problem-solving, and organizational skills. Proven ability to support customers with professionalism, accuracy, and efficiency in fast-paced environments. Committed to delivering exceptional service while upholding company standards and contributing to team success

Soojung Im

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