SOO-MI LEE
Derry,Derry
Summary
I'm friendly, reliable, and have a lot of experience in customer service and inventory management. I'm great with customers, well organized, and I manage my time well with a positive can-do attitude. I'm really excited to use my skills in a new role and boost operations and customer happiness.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
Bar owner
Self-employed
Suwon City, Gyeonggido, South Korea
2015.07 - 2024.07
- Completed accurate end-of-day financial routines for cash and card transactions.
- Managed stock control and ordering process for efficient operation.
- Handled customer complaints effectively, maintaining high levels of customer satisfaction despite any issues encountered.
- Built loyal customer base by creating welcoming environment with top quality service.
English Instructor
Private English Academies
Suwon City, Gyeonggido, South Korea
2009.03 - 2024.06
- Enhanced multicultural understanding by incorporating diverse literary works into curriculum.
- Provided engaging educational resources to broaden student learning tools.
- Prepared students to take official exams, achieving high success rate.
- Prepared comprehensive feedback and revision plans for students.
- Set and marked written and spoken language exams.
Education
Bachelor of Arts - English Language and Culture
Hanyang University
Ansan, South Korea 2005.02 - 2009.03
Skills
- Customer service excellence
- Inventory management
- Hospitality management
- Customer engagement
- Time efficiency
- Positive attitude
Timeline
Bar owner
Self-employed
2015.07 - 2024.07
English Instructor
Private English Academies
2009.03 - 2024.06
Bachelor of Arts - English Language and Culture
Hanyang University
2005.02 - 2009.03