Summary
Overview
Work History
Education
Skills
Timeline
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SOO-MI LEE

SOO-MI LEE

Derry,Derry

Summary

I'm friendly, reliable, and have a lot of experience in customer service and inventory management. I'm great with customers, well organized, and I manage my time well with a positive can-do attitude. I'm really excited to use my skills in a new role and boost operations and customer happiness.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Bar owner

Self-employed
Suwon City, Gyeonggido, South Korea
07.2015 - 07.2024
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Managed stock control and ordering process for efficient operation.
  • Handled customer complaints effectively, maintaining high levels of customer satisfaction despite any issues encountered.
  • Built loyal customer base by creating welcoming environment with top quality service.

English Instructor

Private English Academies
Suwon City, Gyeonggido, South Korea
03.2009 - 06.2024
  • Enhanced multicultural understanding by incorporating diverse literary works into curriculum.
  • Provided engaging educational resources to broaden student learning tools.
  • Prepared students to take official exams, achieving high success rate.
  • Prepared comprehensive feedback and revision plans for students.
  • Set and marked written and spoken language exams.

Education

Bachelor of Arts - English Language and Culture

Hanyang University
Ansan, South Korea
02.2005 - 03.2009

Skills

  • Customer service excellence
  • Inventory management
  • Hospitality management
  • Customer engagement
  • Time efficiency
  • Positive attitude

Timeline

Bar owner

Self-employed
07.2015 - 07.2024

English Instructor

Private English Academies
03.2009 - 06.2024

Bachelor of Arts - English Language and Culture

Hanyang University
02.2005 - 03.2009

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SOO-MI LEE