Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Sonya Lowery

Kitchen Porter
Newcastle Upon Tyne,Tyne and Wear

Summary

Motivated and hardworking Kitchen Porter seeking challenging new role in fast-paced Cafe environment. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities. Energetic and enthusiastic Kitchen Porter with 2 years of experience in fast-paced Cafe environments. Possessing excellent time keeping, process and people skill abilities to manage guest expectations and maximise satisfaction. Skilled at staying on top of all kitchen needs and delivering fast, friendly and knowledgeable service. Dependable Kitchen Porter ready to assist with diverse kitchen tasks. Skilled in following directions to handle supplies, ingredients and cleaning work. Manages time well and flexes easily between different requirements to meet demand. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker. Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude. Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

26
26
years of professional experience
4
4
years of post-secondary education

Work history

Kitchen Porter

Riverview Bakery
Gateshead , Tyne and Wear
09.2021 - Current
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
  • Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
  • Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
  • Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
  • Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
  • Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
  • Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
  • Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services.
  • Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
  • Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Used kitchen equipment as instructed and to safety protocols.
  • Observed health and hygiene standards to minimise food contamination.
  • Trained junior staff on kitchen processes to meet food preparation standards.
  • Checked equipment state to identify and report faulty machinery for repair.
  • Operated storage temperature controls, keeping stored ingredients fresh.
  • Received and unloaded new inventory for storage in stores.
  • Identified and addressed potential hazards to decrease accidents.
  • Rotated stock to keep ingredients fresh.
  • Helped chefs with requisitioning stock within budget requirements.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Engaged clients to determine needs and recommend menu items.

Care Assistant

Malhotra
Gateshead , Tyne and Wear
09.2019 - 08.2021
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Monitored client health conditions and reported immediate issues to manager.
  • Organised activities and exercises to promote physical and mental well-being.
  • Submitted reports to manager regarding status of client.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Massaged patient tissue and delivered other non-pharmacological pain relief.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Positioned, lifted and transported patients with limited mobility.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Updated families regularly on patient progress and treatment plan changes.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Care Assistant

Jayco
Newcastle upon Tyne, Tyne and Wear
05.2019 - 09.2019
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Monitored client health conditions and reported immediate issues to manager.
  • Organised activities and exercises to promote physical and mental well-being.
  • Submitted reports to manager regarding status of client.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Positioned, lifted and transported patients with limited mobility.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Care Assistant

Malhotra
Gateshead, Tyne and Wear
08.2016 - 06.2018
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Monitored client health conditions and reported immediate issues to manager.
  • Organised activities and exercises to promote physical and mental well-being.
  • Submitted reports to manager regarding status of client.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Massaged patient tissue and delivered other non-pharmacological pain relief.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Positioned, lifted and transported patients with limited mobility.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Helped design and update treatment plans based on progress and health developments.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Updated families regularly on patient progress and treatment plan changes.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Volunteer Shop Assistant

Salvation Army Charity Shop
Consett, Durham
10.2015 - 12.2016
  • Sorted, prepared and categorised [Number] donated items per shift, exceeding store targets.
  • Created eye-catching, stylish merchandise displays, contributing to improved sales revenue growth.
  • Prevented cases of out-of-stock items by monitoring inventory needs and ensuring prompt replenishment.
  • Maximised profitability through cost-effective use of shop resources.
  • Promoted public understanding of brand activity through ongoing promotion of services and events.
  • Used EPOS systems to process sales transactions, exchanges and refunds with accuracy.
  • Ensured immaculate appearance of shop displays through regular dusting and cleaning.
  • Provided warm and friendly welcome to [Number]+ customers and donors daily.
  • Guaranteed safe working environments by following health, safety and social distancing measures.
  • Optimised service operations by maintaining outstanding knowledge of merchandise locations and prices.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Harnessed retail knowledge to boost product turnover.
  • Displayed promotional material on storefronts to attract shoppers.

Care Assistant

Four Seasons Health Care
Gateshead, Tyne and Wear
11.2002 - 09.2003
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Monitored client health conditions and reported immediate issues to manager.
  • Organised activities and exercises to promote physical and mental well-being.
  • Submitted reports to manager regarding status of client.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Positioned, lifted and transported patients with limited mobility.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Care Assistant

The Chesters
Gateshead , Tyne and Wear
05.1997 - 08.1998
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored client health conditions and reported immediate issues to manager.
  • Submitted reports to manager regarding status of client.
  • Positioned, lifted and transported patients with limited mobility.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.

Education

None -

Heworth Grange School
Gateshead
09.1989 - 05.1993

None -

Heathfield
Gateshead
01.1994 - 09.1994

Skills

  • Restaurant industry expertise
  • Meticulous cleanliness
  • Performance improvement
  • Safety awareness
  • Prompt table clearance
  • Food safety
  • Stocking and replenishing
  • Food preparation and safety
  • Self-directed
  • Strong client relations
  • Detail-orientated
  • Interpersonal relations
  • Effective problem solving
  • Attention to detail
  • Health and safety expertise
  • Organisational skills
  • Team collaboration
  • Mentoring
  • Resourcefulness
  • Team player
  • Quality Assurance
  • Problem resolution
  • Self-motivated

Languages

English
Fluent

Timeline

Kitchen Porter

Riverview Bakery
09.2021 - Current

Care Assistant

Malhotra
09.2019 - 08.2021

Care Assistant

Jayco
05.2019 - 09.2019

Care Assistant

Malhotra
08.2016 - 06.2018

Volunteer Shop Assistant

Salvation Army Charity Shop
10.2015 - 12.2016

Care Assistant

Four Seasons Health Care
11.2002 - 09.2003

Care Assistant

The Chesters
05.1997 - 08.1998

None -

Heathfield
01.1994 - 09.1994

None -

Heworth Grange School
09.1989 - 05.1993

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Sonya Lowery Kitchen Porter