Sonuj Shrestha
Edinburgh,Edinburgh
Summary
Results-oriented professional with expertise in communication leadership and problem-solving. Proven track record in customer relationship management, staff recruitment, and profit and loss analysis. Skilled in brand promotion and e-commerce, utilizing marketing strategies to drive business growth. Committed to health and safety compliance while excelling in customer service and team leadership.
Overview
8
8
years of professional experience
20
20
years of post-secondary education
1
1
Certification
Work history
Manager
Curry House
16 Marischal Place, Edinburgh
2025.10 - Current
- Delegated tasks efficiently to maximise productivity.
- Negotiated vendor contracts to secure favourable terms and conditions.
- Implemented cost reduction measures, reduced overhead expenses.
- Coordinated cross-departmental collaboration for improved workflow.
- Identified growth opportunities through comprehensive market research.
- Facilitated staff training, resulting in better customer service.
- Optimised resource allocation for increased profits.
- Delivered high-quality products to increase customer satisfaction.
- Established clear budgets and cost controls strategies to meet objectives.
Front of house assistant
Charlie k's
Edinburgh, Edinburgh
2024.08 - 2025.06
- Coordinated with team members, ensuring seamless front of house operations.
- Assisted in menu presentation, resulting in informed food choices by customers.
- Assisted in promotional events, resulting in increased footfall at restaurant.
- Maintained inventory of restaurant supplies for uninterrupted operations.
- Managed reservations for prompt and efficient seating of guests.
- Facilitated payment transactions swiftly and accurately.
- Collaborated with kitchen staff for timely delivery of meals.
- Enhanced customer experience by providing warm and friendly service.
- Answered phone calls and inquiries, providing information and assistance to callers.
- Operated tills to process daily cash and card payments, maintaining till in balance at all times.
Kitchen Assistant/ Front House
Dhaba 36
Edinburgh
2024.01 - 2024.08
- Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
- Helped in the plating of dishes for enhanced visual appeal and presentation.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Prepared ingredients for increased speed of cooking process.
- Improved kitchen efficiency by assisting in food preparation tasks.
- Assisted in stock rotation, reducing spoilage and wastage of ingredients.
- Assisted in inventory management to avoid food wastage.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Observed health and hygiene standards to minimise food contamination.
Sandwich Artist
Subway
Edinburgh
2024.01 - 2024.04
- Upheld store cleanliness standards, resulting in positive health inspections.
- Responded promptly to customer inquiries or complaints, improving overall client satisfaction.
- Assisted in training new employees; shared knowledge and best practices.
- Prepared fresh sandwiches, following specific customer requests for a personalised experience.
- Kept track of inventory to avoid shortages during peak hours.
- Followed company guidelines for safe handling and storage of food items, minimising risk of contamination.
- Delivered high-quality food preparation with attention to detail and presentation.
- Handled cash transactions, ensuring accurate exchange and secure storage.
Kitchen Assistant
Wee Buddha
Edinburgh
2023.11 - 2024.01
- Contributed to team communication, resulting in better workflow efficiency.
- Helped implement a new system for organising stock which increased ease of access.
- Prepared ingredients for increased speed of cooking process.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Unloaded deliveries promptly for immediate storage and use of fresh produce.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Helped in the plating of dishes for enhanced visual appeal and presentation.
Barista
Blossom Cafe
Nepal
2018.05 - 2019.01
Education
School Leaving Certificate -
Pragya Higher Secondary Boarding School
Kathmandu 1996.03 - 2010.03
National Examination Board - undefined
Aashirbad College
Kathmandu 2010.12 - 2012.11
Bachelors in Business Administration - Bussiness
Arunodaya University
Kathmandu 2018.03 - 2021.02
Masters in Business Administration - Bussiness
University of West of Scotland
Glasgow 2023.10 - 2024.10
Skills
- Communication
- Leadership
- Problem solving skills
- Organizational
- Expert
- Inspiring motivation
- Customer relationship management systems
- Technical proficiency
- Customer relationship management
- Staff recruitment
- Profit and Loss Analysis
- Brand Promotion
- E-Commerce platforms
- Marketing strategies knowledge
- IT infrastructure understanding
- Communication proficiency
- Health and Safety Compliance
- Customer Service
- Leadership skills
- Team Leadership
- Public speaking
LANGUAGE
English
Upper intermediate (B2)
Nepali
Proficient (C2)
Hindi
Proficient (C2)
Newari
Advanced (C1)
Certification
Level 2 Hygiene Course
Timeline
Manager
Curry House
2025.10 - Current
Front of house assistant
Charlie k's
2024.08 - 2025.06
Kitchen Assistant/ Front House
Dhaba 36
2024.01 - 2024.08
Sandwich Artist
Subway
2024.01 - 2024.04
Kitchen Assistant
Wee Buddha
2023.11 - 2024.01
Masters in Business Administration - Bussiness
University of West of Scotland
2023.10 - 2024.10
Barista
Blossom Cafe
2018.05 - 2019.01
Bachelors in Business Administration - Bussiness
Arunodaya University
2018.03 - 2021.02
National Examination Board - undefined
Aashirbad College
2010.12 - 2012.11
School Leaving Certificate -
Pragya Higher Secondary Boarding School
1996.03 - 2010.03