Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Sonny Mantle

Sevenoaks,Kent

Summary

Dynamic professional with a strong ability to build relationships and boost morale, leveraging emotional intelligence and digital media experience. Skilled in remaining calm under pressure while effectively upselling and marketing products. Committed to enhancing team performance and achieving organisational goals through strategic relationship management.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work history

Paint spraying and Sales

Rams Respray
Royal Tunbridge Wells, Kent
08.2024 - Current
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Successfully won customers using sales techniques such as door-to-door, cold calling and online advertising.
  • Maintained good relationships with clients building trust while working on their properties and resolving issues.

Bagel Shop Manager

Pete's Coffee & Bagels
Swanley, Kent
08.2023 - Current
  • Boosted sales within the company using marketing strategies such as cold calling, mailing lists and online advertising.
  • Fostered strong relationships with key customers to boost loyalty and repeat business.
  • Solved customer complaints efficiently whilst maintaining high standards of service delivery.


Roofing labourer

Roof Rescue
London, Kent
10.2021 - Current
  • Gained tenacity from strenuous days that required lots of mental and physical willpower
  • learnt to work well under pressure when unexpected problems arose, ensuring jobs would still be completed properly for deadlines.
  • Earned and maintained rapport with new clients and coworkers on site, for durations up to a few months depending on the size of the job.

Chef and Barman

Zizzi
Sevenoaks, Kent
08.2019 - 09.2022
  • Co-worked with many different personalities at once, collaborating effectively to deliver multiple orders at a consistent and efficient rate
  • Thrived in a high pressure environment, where it was necessary to juggle all aspects of a workplace while maintaining composure
  • Accustomed to very flexible work schedules, sometimes attending up to 60 hours per week

Education

NVQ Level 3 - sport

West Kent College
Tonbridge, Kent
09.2019 - 06.2020

NVQ Level 2 - sport

West Kent College
Tonbridge, Kent
09.2018 - 07.2019

NVQ Level 1 - English

West Kent College
Tonbridge, Kent
09.2018 - 07.2019

GCSEs -

Knole Academy
Sevenoaks, Kent
09.2013 - 07.2018

Skills

  • Building relationships
  • Calm under pressure
  • Morale boosting
  • Upselling/Marketing
  • Emotional Intelligence
  • Digital Media

Affiliations

  • Sports and Activities with friends
  • Music and Performing Arts
  • Health and Wellness

Accomplishments

    My most recent achievement was raising over £1600 for The Samaritans charity in April 2025. With no prior experience I participated in 2 months training for an MMA fight, all the while using many different marketing strategies such as social media and even hosting my own pub quiz to fundraise. My Instagram @sonnyultra_mma covers the journey.

    Over the years i have also acquired badges such as a Level 1 in Football Coaching and bronze Duke of Edinburgh. Both were earned through good communication and many other skills. I have played my part in sports teams that have come out on top many times due to great teamwork and determination. Great reviews from clients regarding myself have given me the confidence to say I'm an outgoing person who thrives on good performance and positive feedback.

Timeline

Paint spraying and Sales

Rams Respray
08.2024 - Current

Bagel Shop Manager

Pete's Coffee & Bagels
08.2023 - Current

Roofing labourer

Roof Rescue
10.2021 - Current

NVQ Level 3 - sport

West Kent College
09.2019 - 06.2020

Chef and Barman

Zizzi
08.2019 - 09.2022

NVQ Level 2 - sport

West Kent College
09.2018 - 07.2019

NVQ Level 1 - English

West Kent College
09.2018 - 07.2019

GCSEs -

Knole Academy
09.2013 - 07.2018

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Sonny Mantle