Overview
Work history
Education
Timeline
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Sonny Flexen

Bristol,England

Overview

5
5
years of professional experience

Work history

Event Lighting and sound Technician / Operator

Freelance
Edinburgh, Midlothian
09.2024 - Current
  • Working in Edinburghs A class club venue (the liquid rooms) taught me how to be responsible and calm in high stakes situations. With the responsibility of running the sound and lighting in tandem during headline shows reinforced my ability to trust my gut and deliver a high quality experience under pressure.
  • Working solo has brought me a lot of benefits. From time management, self confidence and so on.
  • Also communicating with the club staff, security and promoters further bolstered my ability to communicate with others and spurred me on to feel confident in my position.

DJ gigs

Freelance
Edinburgh/Bristol
07.2022 - Current
  • Performing live has further bolstered my ability to ficus in high stakes situations.
  • Tailored DJ sets for each event, showcasing preparation and situational awareness

Customer Assistant

Lidl
Edinburgh, Midlothian
10.2023 - 08.2024
  • Enhanced skills and improved speed of work
  • Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Handled cash and card payments with accuracy.
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • Offered current, accurate advice on optional solutions for concerns.
  • Took appropriate action to remedy customer dissatisfaction and boost loyalty.

Front of house team member

Hickory Food
Edinburgh, Midlothian
03.2020 - 03.2024
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Adapted swiftly to changing situations for uninterrupted service quality.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Polished glasses and cutlery to pristine standards.

Bar manager

EUSA - Edinburgh Festival
Edinburgh, Midlothian
06.2023 - 09.2023
  • Had increased responsibility to manage a group of staff assigned to my bar.
  • Learned how to effectively communicate using radio equipment.
  • Developed a strong understanding of venue or festival workings and logistics. I.e. Fire safety, Health and safety and crisis management.

Front of house

Knights Kitchen
Edinburgh , Midlothian
10.2022 - 08.2023
  • Ensured smooth operation between the kitchen and customers.
  • Learned coffee skills.
  • Managed front of house operations, ensuring smooth day-to-day running.

Bar manager

EUSA - Edinburgh Festival
Edinburgh, Midlothian
06.2022 - 09.2022
  • Planned staff rotas to meet customer demand whilst remaining under budget.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.

Chip Shop server

Bene's Chip Shop
Edinburgh, Midlothian
02.2021 - 08.2021

Education

Bachelor of Arts - Electronic Music Production

BIMM
Bristol
09.2024 -

Timeline

Event Lighting and sound Technician / Operator

Freelance
09.2024 - Current

Bachelor of Arts - Electronic Music Production

BIMM
09.2024 -

Customer Assistant

Lidl
10.2023 - 08.2024

Bar manager

EUSA - Edinburgh Festival
06.2023 - 09.2023

Front of house

Knights Kitchen
10.2022 - 08.2023

DJ gigs

Freelance
07.2022 - Current

Bar manager

EUSA - Edinburgh Festival
06.2022 - 09.2022

Chip Shop server

Bene's Chip Shop
02.2021 - 08.2021

Front of house team member

Hickory Food
03.2020 - 03.2024

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Sonny Flexen