Reliable Order Management with industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
3
3
years of professional experience
Work History
Order Management & Customer Service
Lucky House Chinese
Hastings, East Sussex
08.2022 - Current
Maintained a friendly demeanour during interactions, fostering positive relationships and experiences.
Managed customers' complaints, resulting in improved relationships with clients.
Engaged customers to enhance in-store experience and provide outstanding customer service.
Improved customer satisfaction by promptly handling order requests.
Worked flexible hours, covering nights, weekends and bank holidays.
Consistently arrived at work on time and ready to start immediately.