Sonjoy Roy
Barking,Essex
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security officer
Total Security Services
London, City of London
12.2021 - Current
- Checked ID cards and documented details in the security log.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Signed in and issued passes to visitors and contractors.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
- Updated team and coordinated responsibilities using a two-way radio system.
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
- Implemented loss prevention strategies and handled shoplifters for retail clients.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Patrolled facilities to prevent crime and unruly behaviour.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Worked in these security control rooms to continuously monitor CCTV feeds.
Team member
Marks & Spencer
London, London
12.2020 - 12.2021
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Delivered reliable customer service with attention to detail even under high pressure.
- Offered exceptional customer service with strong product knowledge.
- Cleaned up spaces after events, collected rubbish, stored furniture and sanitised surfaces.
- Remained flexible to cover shifts and work overtime as required.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
Education
GCSEs -
Willes Little Flower School
Dhaka 01/1997 - 03/1999
Skills
- Safety and security
- Incident reports
- CCTV monitoring
- Premises patrol
- CPR and First Aid
- Emergency evacuation
- Emergency response
- Theft prevention training
- Conflict resolution techniques
Certification
SIA Door Supervisor Licenses
Timeline
Security officer
Total Security Services
12.2021 - Current
Team member
Marks & Spencer
12.2020 - 12.2021
GCSEs -
Willes Little Flower School
01/1997 - 03/1999
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