Sonja Knoll

Supported Arthur D. Little in proof of concept for Global Talent Acquisition Platform. Optimised professional services automation processes to enhance operational efficiency. Elevated resource planning performance as part of resource planning upgrade programme.

• Successfully led implementation of SaaS solution, integrating with CRM and D365.
• Directed onboarding and compliance software deployment for third-party suppliers.
• Managed all project responsibilities, including change management and training initiatives.
• Executed data migration and cleansing activities to ensure data integrity.
• Collaborated with impacted departments to facilitate effective business transformation.

• Spearheaded business transformation programme for German market
• Managed multiple workstreams with accountability for £1.7 million budget across various functions.
• Re-engineered operational processes, policies, and organisational structures to enhance efficiency and regulatory compliance
• Led optimisation and change management initiatives to support business growth.
• Designed an efficient technology landscape for CRM system and Salesforce integration.

• Implemented new legal client portal, integrating SAP, Concur, and CPA systems - including global roll out
• Led RFP and vendor selection for corporate security software (used by 30.000 employees globally)
• Managed and led complex, multi-geographical, functional, systems, and process footprints to ensure groundwork improvement and achieve desired results
• Oversaw budget, flagging risks, and opportunities to enhance business relationships with internal/external stakeholders
• Established long-term relationships with senior stakeholders and implementation partners

• Executed implementation of new ERP system to enhance anti-money laundering and fraud strategies.
• Managed global rollout and wave deployment of SAP and banking solutions.
• Implemented data and analytics software for sustainability reporting and regulatory compliance.
• Integrated new ERP system for salary and benefit benchmarking across multiple territories.
• Oversaw daily project planning, budgeting, and scheduling activities.
• Spearheaded complex projects to refine systems, functions, and processes for improved performance.
• Cultivated robust relationships at all corporate levels to foster collaboration.

Managing multiple SaaS projects throughout full lifecycle