Driven finance professional with keen eye for detail and passion for accuracy. Proven skills in financial analysis and budget management, complemented by strong organisational and communication abilities. Capable of optimising financial processes to enhance operational efficiency and support business growth.
Overview
38
38
years of professional experience
Work history
Personal Assistant to Robert and Gina Parker; HR and Finance Administrator
Tedsmore Hall and RPC (Hotels) Ltd
Tedsmore, Shropshire
01.2018 - Current
Act as the primary point of contact and provide comprehensive administrative support to the company owner in managing daily operations
Managing private bank accounts, and overseas property & finances
Handle a wide range of administrative tasks, including managing calendars, scheduling appointments, and coordinating meetings
Organising hotel visits, restaurant bookings, collating menu choices for group bookings
Facilitate effective communication between the company owner and internal/external stakeholders, maintaining confidentiality and professionalism at all times
Managing HMRC Self-Assessment documents, personal documents & CAF
Organising seasonal events / Christmas & Easter
HR & Payroll Administrator
Tedsmore Hall and RPC (Hotels) Ltd
01.2018 - 03.2025
Administrator for the time and attendance system, Sage Payroll and Mentor employment law and H&S online support
Manage payroll processing, ensuring accurate and timely payment to employees in compliance with relevant regulations
Manage all aspects of starters, leavers including issuing all contracts, starter paperwork, induction information and anything related to pensions
Central to communication within the group, compiling, editing, and issuing the monthly newsletter and organising the annual Staff Awards event with over 150 team members attending
Support HR functions by assisting with recruitment processes, maintaining employee records, and coordinating employee training sessions
Demonstrate flexibility and adaptability in handling changing priorities and addressing urgent matters promptly
Finance Administrator
Tedsmore Hall and RPC (Hotels) Ltd
01.2018 - 03.2025
Maintained accounts ledger with precision, recording financial transactions and reconciling discrepancies to ensure accuracy
Conduct PCI compliance checks for the business, to protect sensitive payment card information
Act as a liaison with the bank for all private and business banking matters on behalf of the company owner, facilitating efficient communication and transactions
Provide administrative support to various departments, including record-keeping, correspondence management, and scheduling
Demonstrate strong attention to detail and organizational skills in managing multiple tasks and deadlines effectively
Maintain confidentiality and professionalism in handling sensitive information and communication channels
Personal Assistant & Office Manager
Jenny’s Catering
01.2006 - 01.2018
Personal Assistant to Jenny herself
Managed Payroll, daily bank account checks/monthly bank rec, petty cash tin, monthly VAT control/self-assessment PAYE/nest pension
Assisting the senior purser with passenger manifests and passport requirements
All debarking and embarking passenger announcements
Group Trainer
Guestline Ltd
11.1998 - 05.1999
Travelling the country teaching hotel staff to use the property management system in hotels
Training and weekly documentation to be completed within a time scale
Liaising weekly with the project manager with regards to delegates and hotel progress
Assistant Purser
Maritime, The Topaz
06.1998 - 11.1998
Passenger services (including complaints, safety deposit boxes, passenger payments, foreign exchange, and maintenance issues for all cabin and public areas)
I was promoted to Program Co-Ordinator in August 1998 and was responsible for compiling the Daily newsletter for all passengers
Head Receptionist
Lord Hill Hotel
09.1995 - 05.1997
Responsible for staff training, controlling all aspects of reservations, accounts, and sales ledger
Promoted to Front of House Manager in August 1997
Receptionist
Hawkstone Park Hotel
05.1990 - 09.1995
Guest relations, cash handling and general day-to-day reception duties
Junior Receptionist
Lord Hill hotel
08.1987 - 05.1990
DeVere Hotels- Hotel and catering YTS training course
Skills
Invoicing experience
Effective communication with stakeholders
Inventory control techniques
Payment Processing
Petty cash oversight
Accounts payable and receivable
Sage Accounting
Back-of-house administration
Payroll processing
Timeline
Personal Assistant to Robert and Gina Parker; HR and Finance Administrator