Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Websites
Timeline
Generic

Sonia Shergill

Derby

Summary

I am an LLB Law undergraduate with a strong academic background and professional experience in administration, customer service, and client-focused environments. My degree is developing my ability to research, analyse, and evaluate complex information, while my work experience has strengthened my communication, organisation, and problem-solving skills. I adapt quickly to new challenges, perform effectively under pressure, and approach every responsibility with professionalism and integrity. I am eager to apply my skills in both legal practice and wider professional settings where attention to detail and strong interpersonal skills are valued

Overview

2
2
years of professional experience

Work History

Administrative Assistant

SGE Hotel Group
Glasgow
05.2022 - 05.2023
  • Supported management with administrative and compliance-related tasks, ensuring procedures were up to date with relevant legal and regulatory requirements.
  • Researched and monitored legal developments, providing guidance on outdated processes and recommending improvements.
  • Drafted, organised, and maintained documentation for meetings, and presented analytical findings to senior staff to support decision-making.
  • Strengthened attention to detail, professional communication, and analytical skills in a corporate hospitality environment.

Sales Associate

Mountain Warehouse
Derby
05.2021 - 08.2021
  • Engaged with a diverse range of customers, developing strong interpersonal and communication skills essential for client-focused environments.
  • Applied persuasive communication and problem-solving to meet customer needs, enhancing confidence in negotiation and conflict resolution.
  • Maintained accuracy in transactions, stock management, and reporting, reinforcing attention to detail and accountability.
  • Collaborated with colleagues to achieve sales targets and uphold brand standards, demonstrating teamwork and commitment to professional goals.

Customer Advisor

Boots UK Limited
Derby
11.2020 - 01.2021
  • Delivered a high standard of customer service by handling queries efficiently and ensuring customer satisfaction, reflecting strong client-focused skills.
  • Managed multiple tasks simultaneously, including assisting customers, restocking, and supporting store management, demonstrating effective organisation and time management.
  • Exercised initiative in resolving customer concerns and providing accurate information, building confidence in problem-solving and decision-making.
  • Developed accountability and reliability by taking on additional responsibilities in a fast-paced retail environment.

Education

LLB Hons LAW - Law

Birmingham City Univeristy
06-2026

A-Levels - English Literature, English Language, Psychology

Littleover community school
Derby, Derbyshire
06.2022

GCSE's - English Literature, English Language, Mathematics, Combined Sciences, Business studies, Sport Science, City and Guilds Hair and Beauty

Murray Park Secondary School
Derby, Derbyshire
06.2019

Skills

  • Legal research
  • Analytical thinking
  • Client interaction
  • Time management
  • Critical thinking

Personal Information

Date of Birth: 04/23/03

Languages

English
First Language
Punjabi
Proficient (C2)
C2

Timeline

Administrative Assistant

SGE Hotel Group
05.2022 - 05.2023

Sales Associate

Mountain Warehouse
05.2021 - 08.2021

Customer Advisor

Boots UK Limited
11.2020 - 01.2021

LLB Hons LAW - Law

Birmingham City Univeristy

A-Levels - English Literature, English Language, Psychology

Littleover community school

GCSE's - English Literature, English Language, Mathematics, Combined Sciences, Business studies, Sport Science, City and Guilds Hair and Beauty

Murray Park Secondary School
Sonia Shergill