Sonia Sarai
Langley,Berkshire
Summary
Dedicated professional with experience in customer service, hospitality, childcare, administration, and construction. Recently completed studies in Interior Design, demonstrating a commitment to continuous learning and adaptability. Proven ability to maintain high standards and deliver quality service, both independently and collaboratively. Brings reliability and a proactive approach to every role.
Overview
2
2
years of professional experience
Work History
Babysitter
Self Employed
Slough, Berkshire
01.2025 - Current
- Entertained children with games, stories and age-appropriate films.
- Managed bedtime routines for younger children, including bathing, reading stories, and ensuring a peaceful night's sleep.
- Assisted children with homework and school projects, enhancing their academic skills and knowledge.
- Organised children's rooms and play areas to keep environments tidy, safe, and conducive to play.
- Maintained open and effective communication with parents, providing updates on children's wellbeing and progress.
- Provided safe and nurturing care for children aged 0-12, fostering a positive and secure environment.
- Prepared healthy meals and snacks to meet dietary requirements and preferences of children.
- Conducted light housekeeping duties related to children's care, including laundry and room tidying.
Hostess
Atlantis Lounge
Slough, Berkshire
09.2025 - 11.2025
- Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
- Assisted guests with seating arrangements, considering preferences and accessibility needs for optimal satisfaction.
- Managed reservation system efficiently, accommodating guest requests and maximising dining room occupancy.
- Handled telephone enquiries professionally, providing accurate information regarding operating hours, services, and booking procedures.
- Coordinated with kitchen and floor staff to facilitate seamless service and address any guest concerns promptly.
- Directed guests to facilities within the establishment, such as restrooms and exits, enhancing overall guest experience.
Waitress
Toby Carvery
Slough, Berkshire
08.2025 - 09.2025
- Maintained tidy dining area by clearing and resetting tables promptly for incoming guests.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Enhanced customer interactions through attentive service and personalised recommendations, ensuring each guest felt valued and welcomed.
- Ensured compliance with safe hygiene and food handling standards to promote a safe dining environment.
Food & Beverage Host
Legoland Windsor Resort
Windsor, Berkshire
05.2024 - 07.2024
- Delivered friendly, efficient customer service during busy shifts, enhancing guest experience.
- Served food and drinks promptly in a fast-paced setting, ensuring customer satisfaction.
- Collaborated with team members to keep service running smoothly during peaks.
- Processed customer payments accurately while maintaining a clean and hygienic work area.
Education
GCSEs - Interior Design
Windsor College
Windsor01-2026
GCSEs - Maths, English And Art
Long Close School
Slough01-2023
Skills
- Child supervision
- Activity planning
- Child safety protocols
- Emotional and social development support
- Parent communication
- Customer service
- Strong communication and interpersonal skills
- Team collaboration
- Teamwork and collaboration
- Time management
- Time efficiency
- Resilient and able to work under pressure
- Calm under pressure
- Dependable work ethic
- Able to take feedback positively and use it to improve
- Attention to detail
- Organisational skills
- Health and safety knowledge
- Hygiene standards
- Basic cooking
- Communication skills
- Active listening
- Conflict resolution
- Passion for interior design and creativity
Timeline
Hostess
Atlantis Lounge
09.2025 - 11.2025
Waitress
Toby Carvery
08.2025 - 09.2025
Babysitter
Self Employed
01.2025 - Current
Food & Beverage Host
Legoland Windsor Resort
05.2024 - 07.2024
GCSEs - Interior Design
Windsor College
GCSEs - Maths, English And Art
Long Close School