Sonia Rani
Chesterfield,Derbyshire
Summary
Dedicated and detail-oriented Administrative Professional with experience managing operations in a medical care home environment. Skilled in coordinating patient care services, maintaining accurate records, and ensuring compliance with healthcare regulations. Adept at streamlining administrative processes, supporting healthcare staff, and fostering a welcoming and efficient environment for residents and their families. Known for strong organizational skills, problem-solving abilities, and a compassionate approach to supporting both patients and team members.
Overview
8
8
years of professional experience
Work history
Administrative manager
Ivonbrook properties
Matlock, Derbyshire
12.2023 - Current
- Updated company policies leading to enhanced workplace safety standards.
- Organised company documents for improved accessibility and compliance.
- Undertook project management duties ensuring timely completion within budget constraints.
- Increased office efficiency by streamlining administrative procedures.
- Handled customer queries promptly improving overall customer satisfaction.
Room attendant
Mercure Kenwood Hotel
Sheffield
06.2022 - 07.2023
- Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
- Improved customer experience with attentively addressing their needs.
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
Receptionist
Takshila Academy
Panipat, Haryana, India
03.2018 - 03.2019
- Contributed to team effort by accomplishing related results as needed.
- Improved customer satisfaction through prompt response to email and phone queries.
- Supported accurate record-keeping with proficient data entry skills.
Education
Master of Science - International Business management
Sheffield Hallam University
Sheffield 01/2022 - 04/2023
Bachelor of commerce - commerce
Kurukshetra University
Kurukshetra , India 05/2012 - 04/2015
Diploma of Higher Education - Computer Application
Oxford Academy
India 01/2016 - 10/2016
Skills
- Multitasking proficiency
- Advanced excel usage
- Office coordination
- Customer relationship management systems
- Flexibility in task handling
- Records management
- Confidentiality maintenance
- Data organisation
Languages
English
Advanced
Hindi
Fluent
Timeline
Administrative manager
Ivonbrook properties
12.2023 - Current
Room attendant
Mercure Kenwood Hotel
06.2022 - 07.2023
Receptionist
Takshila Academy
03.2018 - 03.2019
Master of Science - International Business management
Sheffield Hallam University
01/2022 - 04/2023
Bachelor of commerce - commerce
Kurukshetra University
05/2012 - 04/2015
Diploma of Higher Education - Computer Application
Oxford Academy
01/2016 - 10/2016