Experienced hospitality professional with expertise in front desk reception and concierge roles. Skilled in offering welcoming and inclusive customer service while managing multiple tasks to ensure positive guest experiences. Proficient in English and Italian, to effectively communicate with guests from diverse backgrounds. As a versatile Sales Assistant, I bring a wealth of skills that make me well-suited to contribute effectively to various departments within any store. My proficiency extends beyond the sales floor, encompassing a keen talent for inventory management and meticulous documentation. Currently pursuing my education at the university level, I am seeking a part-time or full-time (depending on the season) role that aligns with my academic commitments. I am confident in my ability to balance academic responsibilities with professional endeavours, ensuring a commitment to excellence in both spheres.
I hold a Peer Assisted Learning (PAL) certificate from the University of Bradford and am currently working toward certification as a Research Officer in Evidence Synthesis in Public Health. These complementary qualifications demonstrate my expertise in both educational leadership and advanced research methodology in the public health field.