Sonia Fernandes

My role was to run projects on the equipment side of a Shop fitting company
from start (quotation, drawing call off) to finish (delivering all the goods and
invoicing). I had to liaise with different parties internally and externally to ensure
customer satisfaction. I'm mainly working on Primark stores but also been
given the opportunity for years to order and follow up the special
equipment on TK Maxx, Sainsbury, O2, American Eagle, etc
- Liaise with account/project manager and internal departments to ensure
orders, deliveries and stock are accurate and on time.
- Supply admin & sales support to Account & Project Managers.
- Support Equipment Development through correct parts & assemblies logging.
- To purchase materials and services at best price and within budgetary targets.
- To manage materials logistics to site, including progress chasing.
Railston Ltd, Royal Wootton Bassett, United Kingdom

Develop and implement back of the house and procedures, which includes the management and processing of trucks and merchandising the shop floor.

Oversee inventory management tasks, store suppliers, and front end operations, including safe management and cash handling.

Administer all activities related to the store, financial results, operational metrics, quality standards and human resources management.

Ensured maximum client satisfaction, delivered exceptional customer service.

Area manager, coordinating customer services, trade policy, Marketing management.

Negotiations with service providers.

Joined the new structure of distributors in Turkey and South American.

Transport costs reduction.