Summary
Overview
Work history
Education
Skills
References
Languages
Timeline
Generic

Alison Vines

Chippenham,Wiltshire

Summary

With 25 years of experience in building and managing a family business, my background includes running hospitality and catering events, co-owning a hospitality business, and volunteering. I have strong administrative and basic computer skills, and experience in bookkeeping.

I am an excellent communicator, creative, and always looking for opportunities to attract new customers and new supporters to Oxfam.

I consider myself to be organised and dependable, and successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.

After volunteering for Oxfam for the past twelve years, and subsequently for the past sixteen months on a fixed contract, I know I already work in successful collaboration with the shop manager, and am able to build on the positive relationships forged with other team members to produce excellent customer service.

I am an independent problem-solver focused on customer service and the Bridal concept development.

Overview

29
29
years of professional experience

Work history

Deputy Manager Bridal FTC

Oxfam
Chippenham, Wiltshire
05.2024 - Current
  • Strong merchandising in collaboration with the shop manager
  • Focused on individual customers and tailored product to meet their specific needs to ensure maximum selling opportunity
  • Provision of excellent customer service
  • Boosted team morale through effective communication and feedback systems.
  • Supervised team members for optimal task completion

Volunteer Worker

Oxfam
Chippenham, Wiltshire
01.2011 - 05.2024
  • Play a crucial role in championing Oxfam's values.
  • Carried out day-to-day duties accurately and efficiently.
  • Duties include sorting and pricing donated items, ensuring safe storage of donations, providing excellent customer service, creating attractive displays, and promoting Oxfam initiatives.

Director and Farm Secretary

Charlcutt Farm Limited
10.1998 - 06.2023
  • Responsible for maintaining business-related upkeep of the accounts for submission to the accountant.
  • Designed business strategies to obtain short and long-term goals for company.

Co-owner and Licensee

Foxham Inn
01.1997 - 01.2002
  • Responsibilities included financial management of the business, customer care, staff recruitment, and training.
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Facilitated team-building and morale-boosting activities to support employee satisfaction.
  • Supervised staff to deliver top-quality service in alignment with company objectives.

Education

Skills

  • Visual merchandising
  • Commercially aware
  • Engaging leadership style
  • Store management
  • Ability to build strong collaborative relationships
  • Budget supervision

References

Available upon request.

Languages

English
Native

Timeline

Deputy Manager Bridal FTC

Oxfam
05.2024 - Current

Volunteer Worker

Oxfam
01.2011 - 05.2024

Director and Farm Secretary

Charlcutt Farm Limited
10.1998 - 06.2023

Co-owner and Licensee

Foxham Inn
01.1997 - 01.2002

Alison Vines