SONIA BASHIR
OLDHAM
Summary
I have 19 years of experience in retail environments. I can communicate with customers, provide exceptional service, and upsell products. I am seeking to fill the role of a sales assistant and help your team to surpass its sales goals.
I am focused on providing excellent customer service. I am skilled in handling transactions efficiently and resolving customer queries promptly. Committed to maintaining organised and smooth-running checkout area.
Overview
19
19
years of professional experience
Work history
Retail
Matalan Oldham Alexandra retail park
Oldham
01.2009 - 01.2022
- Handled retail transactions with efficiency to ensure smooth customer checkout process.
- Assisted shoppers find desired products, enhancing their retail experience.
- Improved customer satisfaction by providing exceptional retail service.
Retail worker
ADAMS children clothing
01.2003 - 01.2009
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Operated till accurately to ensure smooth checkout process.
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
Receptionist
Sunvalley Medical Practice
Oldham
01.2004 - 01.2006
- Assisted with administrative tasks, improving overall functionality of the office.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Completed data entry tasks whilst adhering to strict deadlines.
Education
High School -
North Manchester High School for Girls
Moston Manchester 01.1998 - 1 2003
LAW
Oldham College
01.2003 - 1 2005
Skills
- I have good communication skills
- I have experience of working with a large team in a shop
- I can problem solve
- I have the skills to handle and register transactions with accuracy and attention to detail
- Retail knowledge
- Retail leadership
References
Matalan Alexandra Retail Park Oldham
Languages
Punjabi
Advanced
C1
Objectives
I am a confident and composed team member who is eager to develop new skills while making sure customers’ needs are met, I am dedicated and dependable to achieving the company’s best interests and goals.
Timeline
Retail
Matalan Oldham Alexandra retail park
01.2009 - 01.2022
Receptionist
Sunvalley Medical Practice
01.2004 - 01.2006
Retail worker
ADAMS children clothing
01.2003 - 01.2009
LAW
Oldham College
01.2003 - 1 2005
High School -
North Manchester High School for Girls
01.1998 - 1 2003