Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Sonia- Andrada Ucrainet

London,Harrow

Summary

Friendly and dedicated individual with a strong foundation in communication, customer service, and problem-solving. Demonstrates exceptional attention to detail and adaptability, ensuring effective multitasking and time management in dynamic environments. Highly motivated, eager to learn aiming to leverage these skills to enhance customer interactions and drive organisational success.

Overview

1
1
year of professional experience

Work History

Tutor

Learning Labs Tuition
Harrow, London
09.2024 - 05.2025
  • Provided personalised tutoring for students preparing for GCSE exams, focusing on analysis, essay writing and critical thinking
  • Established positive relationships with students and parents to create a safe and supportive learning environment
  • Provided additional resources outside tutoring hours for continued self-study.
  • Adapted teaching style for individual learning capabilities.
  • Developed study schedules for effective time management and exam preparation.
  • Managed multiple students simultaneously whilst maintaining high quality instruction.
  • Encouraged open communication during sessions, enhancing comfort levels and participation rates.
  • Built strong and trusting rapport with students, caregivers and school faculty to drive awareness of services and encourage referrals.

Voluntary Retail Assistant

St Lukes Hospice Charity
Stanmore, London
02.2024 - 04.2024
  • Ensured visual merchandising standards with regular display updates.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Handled transactions, maintaining accurate till records.
  • Stayed updated on current promotions and new products to provide accurate information to customers.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Resolved customer complaints, ensuring satisfaction and repeat business.

Education

A-Levels - English Literature, Politics and Business

Park High Sixth Form
London
09/2023 - 06/2025

Skills

  • Communication
  • Attention to detail
  • Customer service
  • Multitasking
  • Adaptability
  • Time management
  • Problem solving
  • Language fluency

Languages

English
Native
Romanian
Fluent

Affiliations

  • Enjoy tutoring peers for GCSE English, developing patience, and leadership skills.
  • Interested in sustainable fashion, demonstrating creativity and awareness of ethical retail trends.

Timeline

Tutor

Learning Labs Tuition
09.2024 - 05.2025

Voluntary Retail Assistant

St Lukes Hospice Charity
02.2024 - 04.2024

A-Levels - English Literature, Politics and Business

Park High Sixth Form
09/2023 - 06/2025

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Sonia- Andrada Ucrainet