Soner Guzeloglu
London,United Kingdom
Summary
Reliable and adaptable professional with experience in fast-paced hospitality operations and customer service environments. Currently working part-time in an event-based restaurant role, supporting high-volume service during busy periods.
Strong background in team support, staff training, and maintaining service quality under pressure in busy operational settings. Comfortable working in roles requiring responsibility, communication, and problem-solving in customer-facing or practical environments.
Recently completed the RSPH Level 2 Award in Pest Management and the Google Data Analytics Certificate , demonstrating commitment to both practical, safety-focused work and structured analytical thinking.
Seeking a stable full-time role in pest control, facilities, housing, logistics, or other public service and operational environments where reliability, teamwork, and strong communication skills are essential.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Restaurant Supervisor (Part-Time / Event-Based)
Tottenham Star Restaurant
London, United Kingdom
2019.01 - Current
- Supervise daily front-of-house operations in a busy restaurant near major event venue
- Ensure smooth service during high-volume peak hours
- Train and support new staff members to maintain consistent service standards
- Organise staff duties to improve speed and reduce customer waiting times
- Handle customer complaints professionally, including resolving issues on-site
- Support kitchen and service coordination to ensure efficient workflow
- Assist with stock preparation and daily operational setup (cutlery, sauces, service items)Support restaurant operations during high-demand event days
- Supervise staff and ensure smooth service during peak customer volume
- Train and support new team members to maintain service standards
- Manage customer complaints and resolve issues professionally
- Improve service flow by organising staff roles during busy periods
- Assist with daily setup and operational preparation
- Maintain hygiene and service standards in a fast-paced environment
Amazon FBA
(Self Employed)
2018.01 - 2019.01
- Managed product sourcing, listings, and customer communication
- Handled order fulfilment and basic marketing tasks
- Used performance tracking to adjust product strategy
- Developed understanding of e-commerce operations and customer behaviour
Education
Extended Diploma - Public Services
Waltham Forest College
2013.01 - 2015.01
GCSE's - General Secondary Education
Northumberland Park Community School
2008.01 - 2013.01
Level 2 Award - Pest Management
Royal Society for Public Health (RSPH)
United KingdomCertificate - Data Analytics
Google
OnlineSkills
- Customer Service & Communication
- Team Leadership & Staff Training
- Working Under Pressure in Fast-Paced Environments
- Reliability & Timekeeping
- Problem Solving & Conflict Resolution
- Organisation & Task Prioritisation
- Health & Safety Awareness (RSPH Level 2)
- Data Handling & Basic Analytical Thinking (Google Data Analytics Certificate)
Languages
Turkish
English
Personal Information
Title: Restaurant Supervisor & Business Operations Specialist
Interests
- Stand up comedy
- Movies
- Podcasts
- Technology
- Social media
Certification
- Level 2 Award in Pest Management (RSPH)
- Google Data Analytics Certificate
Affiliations
- Fitness / gym
- Technology
- Content creation / YouTube
- Problem-solving / learning new skills
- Comedy/ Podcasts
Timeline
Restaurant Supervisor (Part-Time / Event-Based)
Tottenham Star Restaurant
2019.01 - Current
Amazon FBA
(Self Employed)
2018.01 - 2019.01
Extended Diploma - Public Services
Waltham Forest College
2013.01 - 2015.01
GCSE's - General Secondary Education
Northumberland Park Community School
2008.01 - 2013.01
Level 2 Award - Pest Management
Royal Society for Public Health (RSPH)
Certificate - Data Analytics
Google