Sonam

• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Cleaned and set tables quickly after customers left to maximise restaurant capacity.
• Prepared tables for guests and reset tables between customers.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
• Managed restaurant closing duties, from cleaning dining areas to cashing up tills,managed food stock and accounts
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

A Finance & Admin Business Analyst is a pivotal role within any organization, responsible for bridging the gap between financial management and administrative functions to drive operational efficiency and strategic growth.

• Financial Skills: Proficient in budgeting, variance analysis, and financial reporting.
• Administrative Expertise: Skilled in optimizing administrative processes and enhancing operational efficiency.
• Analytical Tools: Adept at using financial software and tools to provide actionable insights.
• Compliance: Ensures adherence to financial regulations and internal controls.
• Communication: Strong communicator with excellent organizational skills.
• Goal-Oriented: Committed to aligning financial and administrative strategies with business objectives for growth and success.