Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sonali Dehury

Bhubaneswar,Orissa

Summary

Motivated and detail-oriented aspiring Business Analyst with hands-on experience supporting sales, marketing, and business operations through data analysis and reporting. Skilled in analyzing performance data, creating Excel reports and dashboards, and providing insights to support business decisions. Experienced in working with CRM systems, tracking key performance metrics, and collaborating with stakeholders to improve processes and reporting accuracy. Strong analytical and problem-solving skills with a proactive approach to identifying improvement opportunities. Eager to apply business analysis and data skills in an entry-level Business Analyst role and contribute to data-driven decision-making.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Business Analyst

Axiom Care Ltd.
London
2025.12 - Current
  • Gather and document business requirements by collaborating with stakeholders to understand their needs and challenges.
  • Provide clear, data-driven insights to support leadership in making informed business decisions.
  • Analyze recruitment, workforce, and operational data to identify trends, highlight performance gaps, and uncover areas for improvement.
  • Support business planning and resource allocation by analyzing performance data and operational needs.
  • Track key performance indicators and prepare regular reports to support leadership reviews and planning.
  • Create and maintain Excel dashboards and MIS reports to monitor recruitment pipelines, workforce performance, and key operational metrics.
  • Identify inefficiencies in existing processes and recommend practical improvements to enhance operational effectiveness.
  • Ensure data accuracy and consistency across reports to enable reliable analysis and decision-making.
  • Assist in setting up reporting frameworks, dashboards, and performance tracking systems to support the startup’s growth.
  • Work closely with founders and management to support business strategy, operational planning, and company growth initiatives.

Business Analyst – Sales & Revenue Operations

Axiom Hospitality
London
2023.08 - 2025.11

· Developed CRM-based dashboards to track sales pipeline performance, conversion rates, revenue forecasts, and booking trends.

· Analyzed group booking trends, occupancy rates, Average Daily Rate (ADR), and overall revenue performance to identify improvement opportunities.

· Conducted profitability analysis for group bookings and pricing strategies to support revenue growth and better decision-making.

· Identified areas of revenue leakage by analyzing booking patterns and recommended actions to improve revenue capture.

· Analyzed both historical and real-time booking data to support planning, forecasting, and performance monitoring.

· Improved reporting accuracy by standardizing sales and reservation data and ensuring consistency across systems.

· Defined and tracked key performance indicators such as booking performance, repeat customer rates, and seasonal demand trends.

· Supported forecasting and budgeting activities by providing data analysis and insights on revenue trends and business performance.

Worked with sales, revenue, and finance teams to gather business requirements and support revenue optimization initiatives.

Sales & Marketing Executive

Prompt Care
London
2021.08 - 2023.08

· Analyzed sales performance, lead conversion rates, and campaign outcomes to identify trends and improvement opportunities.

· Developed regular reports and Excel dashboards to monitor sales performance, pipeline status, and key business metrics.

· Identified gaps in lead tracking, reporting, and follow-up processes, and recommended improvements to increase efficiency.

· Conducted market and competitor analysis to support business development and strategic planning.

Collaborated with sales and marketing teams to align on business needs and facilitate data-driven decision-making.

· Collaborated with cross-functional teams to ensure data consistency and improve visibility into sales and marketing performance.

· Supported forecasting and planning activities by analyzing historical sales data and performance trends.

Education

Master of Business Administration - Global Business

Coventry University
London
2020.09 - 2021.09

B.Tech(Electrical Engineering) - Electrical Engineering

ITER,S'O'A University
Bhubaneswar
2014.04 - 2018.04

Skills

Business & Data Analysis

CRM Reporting (Salesforce)

Excel Reporting

Sales & Revenue Reporting

Performance Tracking

Forecasting

Operations Analytics

Process Improvement

Stakeholder Management

Timeline

Business Analyst

Axiom Care Ltd.
2025.12 - Current

Business Analyst – Sales & Revenue Operations

Axiom Hospitality
2023.08 - 2025.11

Sales & Marketing Executive

Prompt Care
2021.08 - 2023.08

Master of Business Administration - Global Business

Coventry University
2020.09 - 2021.09

B.Tech(Electrical Engineering) - Electrical Engineering

ITER,S'O'A University
2014.04 - 2018.04
Sonali Dehury