Sonal Ukirde
Mumbai,Maharashtra
Summary
Accomplished HR professional with extensive expertise in recruitment management, employee relations, and payroll administration. Demonstrates strong leadership and teamwork abilities, with a proven track record in training coordination and onboarding assistance. Proficient in HR software and data analysis, ensuring efficient personnel file maintenance and confidentiality. Adept at fostering workplace diversity awareness and maintaining high standards of customer service. Career goal: to leverage analytical skills and emotional intelligence to drive organizational success. After my Master in commerce, I decided to further upskill with Welingkar Institute while I was studying my PG Diploma Specialisation in Human Resources management, I am pleased to say that I am highly experienced in HR Management, HR information systems, Recruitment management, wages & Salary Administration, learning & development, International HRM, performance management & reward systems, Project work and industrial relations and Labour laws as these were the key modules covered during my Post Graduate Diploma.
Overview
10
10
years of professional experience
4031
4031
years of post-secondary education
Work History
HR assistant and Front Desk Admin
Saarathi Health care Pvt Ltd
Thane, Mumbai, India
09.2021 - 07.2024
- Provided excellent first impression by warmly welcoming guests upon entry.
- Verified proof of right to work, references, and successful completion of probationary periods.
- Managed employee requests regarding Human Resources issues, rules, and regulations.
- Monitored office inventory supplies, promptly ordering new stock when required.
- Responded to department emails, promptly following up, and forwarding requests to relevant employees.
- Communicated with employees on account updates, benefits, and pension payments via email and phone.
- Kept systems up to date with daily management of HR databases to generate work schedules and clock-in cards with precision.
- Recorded minutes for HR meetings, and documented discussions in employee reviews to avoid miscommunications.
- Handled queries and managed support of service tickets via telephone, face-to-face meetings, and emails.
- Utilised company software to maintain HR and employee records accurately.
- Supported onboarding and induction programmes to keep training schedules progressing as planned.
- Carried out complex administrative tasks by organising workloads and priorities between teams, and responding to issues promptly.
- Managed company's hiring processes, assisting in tasks such as creating job descriptions, and selecting candidates.
Administrator and Accounts executive
Prithvi Market Makers Pvt Ltd
Mumbai, India
06.2017 - 04.2019
- Managed client correspondence, order tracking, and data communications.
- Liaised directly with customers to meet needs, and maintain satisfaction.
- Liaised with customers, addressed inquiries, handled meeting requests, and answered billing questions to provide outstanding customer care.
- Collaborated closely with other managers to smooth and improve office operations.
- Responsible for managing and processing employee payroll, ensuring accurate calculation of wages, taxes, and deductions, while maintaining compliance.
- Reviewing timesheets, generating reports, and resolving payroll discrepancies.
- Promptly answered external calls, dealing with bookings and customer queries.
- Closely monitored office inventory in storerooms, promptly ordering low-stock supplies when required.
Junior Administrator and HR Assistant
Prithvi Broking Pvt Ltd
Mumbai, India
04.2014 - 06.2016
- Scheduled appointments and maintained master calendar.
- Set up new files and assigned tracking numbers.
- Operated and maintained various office machinery, such as printers, fax machines, and photocopiers, to keep office running smoothly.
- Managed all incoming and outgoing mail and deliveries, directing items to correct staff members promptly.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Arranged travel for staff, focusing on securing best deals on flights and accommodations.
- Scheduled bookings strategically to maximise calendar usage, and increase appointment profits.
- Supported business group with company-wide announcements through transcription, and distributing correspondence.
- Kept clients up to date on progress, booking confirmation, and financial transactions via weekly phone and email.
- Received and sorted daily mail, delivering to appropriate departments, as specified on parcels.
- Kept reception area organised and presentable by regularly cleaning and organising.
- Elevated customer satisfaction ratings by resolving clerical and administration issues quickly and effectively.
- Completed filing, scanning, processing, and placing orders daily to support internal teams.
- Set up appointments, meetings, and conferences for employees to discuss announcements and developments.
- Assisted accountants with payroll processes by providing reports on employee absences, holidays, and bonuses.
- Assisted with recruiting, background checks, and reference checks.
- Facilitated onboarding of new employees by scheduling training, answering questions, and processing paperwork.
Education
PG Diploma - Human Resource Management
Welingkar Institute of Management Development and Research
Mumbai 09.2022 - 12.2023
Master of Commerce - Accounting and Finance
Ramanand Arya DAV College (University of Mumbai)
Mumbai 04.2016 - 06.2018
Bachelor of Commerce - Information Technology and Commerce
Ramanand Arya D.A.V. College, Maharashtra Board
Mumbai 03.2013 - 03.2016
Higher Secondary School - Accounting And Finance
Ramanand Arya D.A.V. College, Maharashtra Board
High School Diploma -
Skills
- Leadership
- Customer Service
- Teamwork
- Analysis
- Recruitment management
- Employee relations
- Payroll administration
- Onboarding and induction assistance
- HR data analysis
- Training coordination
- HR software proficiency
- Personnel file maintenance
- Workplace diversity awareness
- Proficient in spreadsheets
- Scheduling interviews
- Conducting reference checks
- Confidentiality maintenance
- Emotional intelligence
Languages
English
Fluent
Hindi
Fluent
Marathi
Native
References
References available upon request.
Timeline
PG Diploma - Human Resource Management
Welingkar Institute of Management Development and Research
09.2022 - 12.2023
HR assistant and Front Desk Admin
Saarathi Health care Pvt Ltd
09.2021 - 07.2024
Administrator and Accounts executive
Prithvi Market Makers Pvt Ltd
06.2017 - 04.2019
Master of Commerce - Accounting and Finance
Ramanand Arya DAV College (University of Mumbai)
04.2016 - 06.2018
Junior Administrator and HR Assistant
Prithvi Broking Pvt Ltd
04.2014 - 06.2016
Bachelor of Commerce - Information Technology and Commerce
Ramanand Arya D.A.V. College, Maharashtra Board
03.2013 - 03.2016
Higher Secondary School - Accounting And Finance
Ramanand Arya D.A.V. College, Maharashtra Board
High School Diploma -
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