Somya Tuteja

• Manage events from enquiry to execution, focusing on converting short-lead business into successful bookings.
• Curate and coordinate social and corporate events with various leading brands and clients, ensuring seamless guest experiences.
• Monitor budgets and revenue, ensuring financial targets are met and forecasts remain accurate.
• Work effectively under tight deadlines and high-pressure situations while maintaining service quality and operational efficiency.

SKILLS DEVELOPED: Event management, Client & brand coordination, Budgeting & revenue oversight, Operational efficiency

• Gained hands-on experience across all departments: F&B, Rooms Division, Finance, Marketing, HR, and Event Sales & Planning.
• Supported guest services while collaborating with cross-functional teams to ensure smooth operations.
• Prepared reports, presentations, participated in training, and contributed to improving service standards and operational efficiency.

SKILLS DEVELOPED: Hospitality systems (Adaco, Data Vision, Adyen, Salesforce, Canva, EPOS), Cross-department coordination, Reporting & Analysis

• Guided guests on hotel offerings and amenities, ensuring a seamless experience.
• Maintained accurate guest records and supported smooth daily operations.
• Assisted check-ins/check-outs and collaborated with staff to uphold service standards.

SKILLS DEVELOPED: Guest service, teamwork, administrative support, Hospitality Tools (Opera, Alliants, Leviy, Resort Suite)

• Assisted guests with check-ins, check-outs, and inquiries, ensuring a welcoming experience.
• Supported front desk, housekeeping, and F&B teams in daily operations.
• Helped maintain smooth workflow and uphold high service standards across departments.

SKILLS DEVELOPED: Guest service, teamwork, communication, attention to detail

• Identified, developed, and converted high-value leads, contributing to a 30% increase in overall sales.
• Led and motivated a team, ensuring operational excellence and consistent achievement of targets.
• Delivered structured training and onboarding programs for new employees, supporting smooth integration and early performance success.

SKILLS DEVELOPED: Sales strategy, team leadership, training & development, performance management, Microsoft Office