Somnath Sengupta
Leeds , UK
Summary
Experienced service delivery consultant and software project manager with a strong background in agile application development, DevOps, and supply chain engineering. Proficient in leveraging Amazon Web Services (AWS) tools such as S3, ECS, EC2, Glue, and Athena to optimise system integration and performance testing. Skilled in microservices architecture, Docker containerisation, and site reliability engineering (SRE), with a proven ability to lead teams effectively while ensuring time efficiency and decision-making excellence. Adept at utilising tools like JIRA, Jenkins, Service Now, and SM9 to streamline workflows and enhance operational efficiency. Committed to driving innovation through leadership and active listening while delivering scalable solutions aligned with organisational goals.
Overview
17
17
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work history
Wholesale / Online Supply Chain Service Delivery Consultant
Tata Consultancy Services
Onsite UK
06.2024 - 02.2025
- Responsible to lead daily Wholesale Retail Tech service operation for Supply Chain
- Responsible to be part of daily operational issues and providing solutions across wholesale, retail, online business
- Management of daily transactional data of 500+ retails stores, and ever expanding wholesale business
- Ensuring Rather than taking a one-size-fits-all approach across its various operations, ensure the right products are available at the right time to the right customers
- Responsible for Incident management, problem management, change management, data management, operational acceptance, design consideration
- Influence and drive key tech / function decision for improving services using data led decisions
- Lead and transition new process and service to system using AWS tech stacks
- Plan and drive new process / tech improvement forward to help business
- Worked on leading Retail Supply Chain Algorithmic data forecasting products (Blueyonder, Relex) on integration
- Manage and drive service team (on and offshore), relevant stakeholders and other 3rd party vendors
- Monitored system performance using recognised and agreed criteria.
- Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
Retail Supply Chain Techno-functional Consultant
Tata Consultancy Services
Offshore India
03.2023 - 05.2024
- Responsible for data analysis, data management for using AWS technologies, data comparison map-reduce using Apache Hadoop
- Responsible for Incident management, problem management, change management, data management, operational acceptance, design consideration
- Plan and manage any high, medium, low priority production problems / impacts
- Lead and transition new process and service to system using AWS tech stacks
- Worked on leading Retail Supply Chain Algorithmic data forecasting products (Blueyonder, Relex) on integration
Retail Supply Chain Techno-functional Consultant
Tata Consultancy Services
Onsite UK
03.2018 - 03.2023
- Responsible to lead daily Tech operation for Supply Chain
- Responsible for data analysis, data management for using AWS technologies, data comparison map-reduce using Apache Hadoop
- Responsible for Incident management, problem management, change management, data management, operational acceptance, design consideration
- Plan and manage any high, medium, low priority production problems / impacts
- Influence and drive key tech / function decision for improving services using data led decisions
- Lead and transition new process and service to system using AWS tech stacks
- Plan and drive new process / tech improvement forward to help business
- Worked on leading Retail Supply Chain Algorithmic data forecasting products (Blueyonder, Relex) on integration
- Manage and drive a team of 16 (on and offshore), relevant stakeholders and other 3rd party vendors
Senior Supply Chain Tech Integration Analyst
Tata Consultancy Services
Offshore India
06.2017 - 03.2018
- Supply Chain Tech lead analyst using cloud technologies of aws, emr, hadoop
- Working as Service reliability engineer (SRE) for various production issues
Supply Chain Tech Analyst
Tata Consultancy Services
Onsite UK
06.2016 - 05.2017
- Supply Chain Tech analyst using AWS cloud technologies
- Responsible to analyze and fix various production issues
- Interaction with multiple teams to drive towards solution for production system problems
Project Lead
Tata Consultancy Services
Offshore India
06.2015 - 05.2016
- Project Leader for solution delivery using Java, Web technologies
- Leading the Agile team in sprints delivery for critical module (Rewards) for customer
- Use of Scrums, sprints for delivery using Agile methodologies
Senior Technical Team Lead
Tata Consultancy Services
Offshore India
04.2012 - 06.2015
- Leading the team for support and maintenance for Retail customer's Space and Assortment planning applications using Java and Web technologies
- Managing customer calls, transition within a newly formed team
- Create service improvement plan and Root Cause analysis to fix problem
- Adopt ITIL tools and methodologies
Java Software Product Engineer
Tata Consultancy Services
04.2012 - 03.2015
- TCS Tools Group is for development/enhancement, maintenance, support, sales of different software tools built and maintained by TCS
- Out of these our Performance Engineering group mainly focuses on three application performance monitoring tools viz Jensor, Scrutinet, Wanem
- Used Eclipse for Java Development and Tomcat, Jboss for deployment
- Product development lifecycle experience
- Jensor, Scrutinet tool development using the Java/J2EE, Struts, Ext-JS, JSON, Java Swing, Ajax in Struts framework Test case design
- Jensor tool support / licensing, testing using Jmeter
- Design related activity for any performance related issues of application
- Granted Global Patent (EP2557503B1, US9311211B2) for design and development of one of the modules
- Understanding user requirements to design for new feature implementation
Web Application Developer
Tata Consultancy Services
02.2009 - 04.2009
- Use of Java/J2EE, Struts, Tiles using JFP (Java Financial Platform) framework
- Rational Application Developer (RAD) for Java Development and PL/SQL Developer for Database Queries
- Framework Training and setting up design for the project using the above technologies and tools
Web Application Developer
Tata Consultancy Services
12.2008 - 02.2009
- Experience of Insurance domain project
- Working in a product line application implementation using Java, Web technologies
Initial Learning Programme
Tata Consultancy Services
11.2007 - 12.2008
- Induction to Corporate functions, process and methodologies, software lifecycles
- Induction to Tools Technologies (Java /SQL, Eclipse, PL/SQL Developer)
Java Developer
Tata Consultancy Services
01.2008 - 11.2008
- IWDMS provides document management system, workflow, and Knowledge management system in an integrated way and delivers as electronic workspace that will result in improved productivity in government organization
- To ensure high productivity for Govt
- Officials by e-enabling and automating repetitive tasks
- Prepare Oracle Database Scripts using Pl/SQl Developer
- Testing and debugging applications using Java, JDBC, JSP, Java Script, Html technologies
- Development New application using above mentioned technology and tools
- Use of J2EE Design Pattern as BO, DAO and VO
Education
B.Tech. - Electronics & Communication Engineering
Institute Of Engineering and Management
India 01.2003 - 01.2007
High School - Science and Mathematics
Hooghly Collegiate School
01.1991 - 01.2003
Skills
- Service Delivery Consultancy
- JavaSE
- Agile Application Development
- Software Project Management
- Performance Testing
- Amazon Web Services (AWS)
- Supply Chain Engineering
- DevOps
- Unix
- SQL
- AWS S3
- AWS ECS
- Microservices
- Jenkins
- Service Now
- SM9
- JIRA
- Demand Forecasting
- Blueyonder
- Relex
- System Integration
- SRE
- SDM
- Leadership
- Time efficiency
- Effective communication
- Active listening
- Decision making
Certification
- ITIL Foundation Level, ITIL Certified, https://www.axelos.com
- ALP-ARROW: Leadership Programme, https://totallyalignedorganization.in
- AWS TCS Training Certifications, TCS Elevate Wings2 Non-Core Advanced CMI Curriculum
Custom
- +447774658593
- +919830405489
Timeline
Wholesale / Online Supply Chain Service Delivery Consultant
Tata Consultancy Services
06.2024 - 02.2025
Retail Supply Chain Techno-functional Consultant
Tata Consultancy Services
03.2023 - 05.2024
Retail Supply Chain Techno-functional Consultant
Tata Consultancy Services
03.2018 - 03.2023
Senior Supply Chain Tech Integration Analyst
Tata Consultancy Services
06.2017 - 03.2018
Supply Chain Tech Analyst
Tata Consultancy Services
06.2016 - 05.2017
Project Lead
Tata Consultancy Services
06.2015 - 05.2016
Senior Technical Team Lead
Tata Consultancy Services
04.2012 - 06.2015
Java Software Product Engineer
Tata Consultancy Services
04.2012 - 03.2015
Web Application Developer
Tata Consultancy Services
02.2009 - 04.2009
Web Application Developer
Tata Consultancy Services
12.2008 - 02.2009
Java Developer
Tata Consultancy Services
01.2008 - 11.2008
Initial Learning Programme
Tata Consultancy Services
11.2007 - 12.2008
B.Tech. - Electronics & Communication Engineering
Institute Of Engineering and Management
01.2003 - 01.2007
High School - Science and Mathematics
Hooghly Collegiate School
01.1991 - 01.2003
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