Summary
Overview
Work history
Education
Skills
Timeline
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Somiya Soaiba

Ilford,United Kingdom

Summary

Dedicated and adaptable professional with experience in education, human resources, and event or facility management. Proven ability to support learning environments as a teaching assistant, manage people-related functions in HR, and ensure smooth operations and customer service as hall staff. Strong interpersonal and organizational skills with a consistent focus on teamwork, communication, and providing a positive experience in diverse professional settings.

Overview

7
7
years of professional experience
2035
2035
years of post-secondary education

Work history

Front of Hall Team Member

BUNSIK
31 Wardour St, London W1D 6PT, UK
11.2024 - Current
  • Greet guests warmly and make them feel welcome.
  • Assist with 300+ seating guests, managing reservations.
  • Answer guest questions about the menu, specials, or allergens.
  • Communicate effectively with the kitchen and back of house staff to ensure accurate service.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Handle payments, operate the point of sale POS system, and process transactions.


H.R OFFICER

Clean Washing Ltd
DHAKA, BANGLADESH
03.2021 - 11.2023
  • Increased staff retention rate through developing comprehensive training programmes.
  • Conducted regular recruitment drives for hiring top talent in the industry.
  • Led diversity initiatives throughout organisation, promoting an inclusive work culture for all employees.
  • Enhanced employee morale by implementing effective rewards and recognition schemes.
  • Managed complex employee relations issues to minimize workplace conflicts.

Teaching assistant

Orchid School & College
Dhaka, Bangladesh
02.2018 - 01.2021
  • Assisted 20 children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
  • Collaborated with teaching staff in organizing school events, fostering community spirit.
  • Prepared classroom materials to facilitate efficient lessons.
  • Provided additional support to students with special educational needs, ensuring inclusivity.
  • Participated in teacher-parent conferences regarding students' progress or problems.
  • Offered one-on-one guidance to struggling students for improved academic performance.
  • Help with grading assignments, maintaining attendance records, and preparing reports. Perform clerical tasks such as photocopying, filing, and data entry.


Education

Health And Social Care Level 3 - HEALTH CARE

Academy For Health & Fitness
163 City Road , London

MSc - Management

BPP University
1 Portsoken St, London E1 8BT
12.2023 - 02.2025

Bachelor of Business Administration - Marketing

People's University of Bangladesh
Bangladesh
01.2011 - 01.2015

Higher Secondary Certificate HSC - Humanities

Bepza Public College
Dhaka Bangladesh
01.2009 - 01.2011

Secondary School Certificate SSC - Humanities

Bepza Public School & College
Dhaka Bangladesh
01.2007 - 01.2009

Skills

  • Employee training
  • Customer Service
  • Health and safety standards
  • Teamwork
  • Time Management
  • Problem-Solving
  • Conflict Resolution
  • Communication skills

Timeline

Front of Hall Team Member

BUNSIK
11.2024 - Current

MSc - Management

BPP University
12.2023 - 02.2025

H.R OFFICER

Clean Washing Ltd
03.2021 - 11.2023

Teaching assistant

Orchid School & College
02.2018 - 01.2021

Bachelor of Business Administration - Marketing

People's University of Bangladesh
01.2011 - 01.2015

Higher Secondary Certificate HSC - Humanities

Bepza Public College
01.2009 - 01.2011

Secondary School Certificate SSC - Humanities

Bepza Public School & College
01.2007 - 01.2009

Health And Social Care Level 3 - HEALTH CARE

Academy For Health & Fitness

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