Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Waitress

Somia Chaudhry Tahir

ISLEWORTH,MIDDLESEX

Summary

I am an honest, hardworking and dependable student, who is currently seeking work experience/employment. I am a Talented individual with a desire to make guests feel welcome. Energetic personality coupled with a strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to provide the best customer service possible.

Overview

2
2
years of professional experience

Work history

Waitress

Cream's Dessert Shop
06.2022 - 11.2022
  • Welcoming and seating all the customers with good communication
  • Taking customer's orders and communicating them effectively to the kitchen
  • Memorising most of the menu and drinks
  • Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Barista

Renaissance London Heathrow Hotel
01.2022 - 04.2022
  • Barista in the coffee shop inside
  • Key responsibilities:
  • Making sure I warmly welcome customers into the shop and having good communication with them
  • Taking in customer's orders correctly and making sure the drinks are just how the customers want them
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality, and presentation.
  • Studied and re-designed processes to improve the quality of coffee and cafe products.
  • Counting the change at the end of the shift and writing it down
  • Cleaning and sanitizing the area, seating area, and the tools
  • Making sure all the equipment used is cleaned before closing the shop

Supermarket assistant

Sarin Grocery store
01.2021 - 03.2021
  • Making sure that the aisles are kept tidy and replacing stocks
  • Ensured that I met all the company policies on safety and cleanliness at all times
  • Providing customer service and creating outstanding relationships with returning customers
  • Ensuring a great atmosphere for customers and supporting my teammates' during busy times.
  • Verified customer's age for restricted items by checking their ID.
  • Maintained spotless store presentation through regular cleaning, organising and tidying.
  • Processed loyalty cards, coupons and discounts at checkout.
  • Engaged customers in pleasant conversation for personalised service.

Education

Bachelor's degree - criminology

Level 2 Qualification Health and Social Care Level -

Kingsley Academy
Hounslow
2019

GCSEs - English language- 5 Mathematics- 6 Combined Science- 5/5 English Lit- 5 Geography- 5 ICT- 5 Spanish-

Kingsley Academy
Hounslow

level 3 health and social care -

Richmond upon Thames College
Twickenham

Skills

  • Core skills:
  • Time management skills showcased when balancing work and school life and obtaining good grades
  • Organizational skills, which I gained from organising stokes and meeting all the restoking deadlines
  • Communication skills were proven when having to communicate with customers
  • Computer skills from studying ICT and creating my own website
  • Teamwork skills
  • Customer service skills
  • Highly responsible and reliable

Interests

Hobbies & interests: , Majority of my free time, I spend reading books about physical and mental health, from which I have acknowledge the impact people have on each other. Some of the other things I enjoy doing is spending time with my family and traveling to different counties. I'm working toward becoming a social worker in the future. Furthermore, as a criminologist student I also like to watch the news and be up to date with what is happening around the world which broadens my knowledge

Languages

English
Fluent
Urdu
Fluent
Punjabi
Fluent
Spanish
Elementary

Timeline

Waitress

Cream's Dessert Shop
06.2022 - 11.2022

Barista

Renaissance London Heathrow Hotel
01.2022 - 04.2022

Supermarket assistant

Sarin Grocery store
01.2021 - 03.2021

Bachelor's degree - criminology

Level 2 Qualification Health and Social Care Level -

Kingsley Academy

GCSEs - English language- 5 Mathematics- 6 Combined Science- 5/5 English Lit- 5 Geography- 5 ICT- 5 Spanish-

Kingsley Academy

level 3 health and social care -

Richmond upon Thames College

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Somia Chaudhry Tahir