Somesh Jain
Newcastle Upon Tyne
Summary
To achieve the heights of my profession and utilize my knowledge and implement my skills for the betterment of my organization. Possessing 12+ years of expertise with versatile IT skills including latest digital tools & processes.
- Was involved in architecting, designing, implementing and supporting of cloud based infrastructure and its solutions Assist with internal and external communication.
- Experience in leading design and delivery of legacy migrations in the transformation programs.
- Consult and contribute to system architecture.
- Support and Maintenance of the application
- Maintain documentation of production schedules, production run-books, and assist in documenting operational best practices.
- Manage the daily workload based on priorities and Maintain SLA's to provide quality services to end users
Overview
13
13
years of professional experience
1
1
Certification
Work history
Production Support / DevOps Engineer
Tata Consultancy Services
Newcastle upon Tyne
11.2019 - Current
- Client - Department for work and pension
- Leading development and operations processes inside team
- Developing CI/CD roadmap and implementing to the project
- Play a significant role in establishing operational processes for a fast-growing distributed cloud platform
- Help scale our platform to 10x customers
- Improve automated test and simulation frameworks
- Develop and automate standard operating procedures around common failure scenarios
- Consult and contribute to system architecture
- Support and Maintenance of the application
- Server life cycle management like patching, risk and security analysis, monitoring of the application
- Research and evaluate current and upcoming technologies and frameworks
- Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks
- Maintain documentation of production schedules, production run-books, and assist in documenting operational best practices
- Perform code migration to the production environment
- Creation of current state of system flow that will be used as an artifact for future development and troubleshooting
- Assists in post-implementation and continuous-improvement efforts to enhance performance and improve future outcomes
- Work on ITIL concepts like (Incident management, Change management and Problem management)
- Incident management and problem management, join Bridge lines, provide timely updates ,troubleshooting production issues, vendor engagement
- Manage the daily workload based on priorities and Maintain SLA's to provide quality services to end users
Lead DevOps Engineer, Administrator
Tata Consultancy Services
01.2019 - 10.2019
- Client- Department for work and pension- Worked from Offshore location Mumbai
- Leading development and operations processes inside team
- Developing CI/CD roadmap and implementing to the project
- Play a significant role in establishing operational processes for a fast-growing distributed cloud platform
- Help scale our platform to 10x customers
- Improve deployment process within AWS (ex
- Cross-region automated deployment)
- AWS services administration: IAM, VPC, Route 53, EC2, S3, CodeBuild, CodeDeploy, Redshift, RDS, CloudWatch, CloudFormation
- VCS: Bitbucket
- Automation tools: Ansible
- Docker, Vagrant
- Scripting: Shell, Ant, Python
- Jira, Aha, Slack
- Improve automated test and simulation frameworks
- Develop and automate standard operating procedures around common failure scenarios
- Monitor, analyze, and report performance statistics for cloud hosted environments
- Develop application performance management to measure and act upon performance data
Siebel Analyst, Administrator
Tata Consultancy Services
04.2017 - 12.2018
- Client - Virgin Atlantic Airways Limited UK
- Hands on experience in Automation via shell and batch scripting in Unix/Linux and Windows respectively
- Specialization in Automation of Admin activities via Scheduler in Windows, Cron Job in Unix/Linux and proficient in Batch scripting in Windows and shell scripting in Unix/Linux
- Having extensive experience in Production Support and Enhancements Projects
- Hands on Experience in Siebel Security Project Upgrade Encryption level(from 56-bit RC2 encryption to 256-bit AES Encryption),URL convert to HTTPS, Admin user logs
- Release Deployment and Migration code (Siebel srf, Siebel Repository, Non Repository object) from one environment to other env (ST, SIT, Preprod, UAT, Prod env)
- Support and maintenance of the Application
- Server Life cycle management i.e. Patching, security and risk
- Siebel Loyalty Application techno functional support
Siebel consultant
Tata Consultancy Services
09.2016 - 03.2017
- Client - Saudi Telecom Company
- Worked on Siebel Upgrade (from 8.1.1.5 to 15.0) to IP2015
- Deployment Support in Parallel Development (Multiple Drops Team having multiple env)
- Automation of Development Compilation using shell script
- Worked in analysing Siebel crashes
- Worked in building Siebel New environment from scratch in windows 2012 R2 platform/Oracle Solaris/Linux
Siebel Consultant
Tata Consultancy Services
10.2015 - 09.2016
- Client- Home Office United Kingdom
- Siebel Administrator responsibilities
- Collaborated with other developers to identify and alleviate software bugs.
- Produced clean, error-free code in line with internal quality standards.
- Liaised with key stakeholders to translate technical needs into product development strategies.
- Learned multiple coding languages and development frameworks to serve needs of changing development program.
Siebel Administrator
IBM India Private Limited
10.2014 - 10.2015
- Worked for a Hero MotoCorp Limited, a firm in automotive industry
- Siebel Administration on IBM AIX platform
- Siebel CRM Automotive application Production support
- Siebel Upgrade Experience
- Created New Siebel environment from scratch
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Siebel Developer
Wipro Infotech
02.2011 - 10.2014
- My support was provided to Aircel India Ltd, a telecom firm
- Application support and maintenance
- Supported large-scale systems with secure, well-performing software systems.
- Siebel Functional and Technical Skill
- Siebel Administrator
- Telecom domain Knowledge
- Operation Production Support of Siebel Mobility and Siebel Enterprise Application
Education
Bachelor - Engineering, Information Technology
Lakshmi Narain college of Technology Bhopal, RGTU University
Skills
- Software applications
- Software migration
- Testing and maintenance
- Azure Devops
- Kubernetes
- Terraform
- AWS
- Agile methodology
- Unix/Linux shall scripting
- Incident Management
- ServiceNow
- Confluence- Documentation
- Monitoring Tool - ELK , Dynatrace
- Sharepoint
- VBScript
- Oracle Database
- Oracle Siebel CRM
- Excel - Macros
Certification
- Certification Name Acquired On LDP_ASCENT- The Foundation for your Leadership Journey - Certificate
- Oracle Sales Cloud 2017 Certified Implementation Specialist
- Microsoft Certified: Azure Fundamentals
- Microsoft certified Azure Administrator associate
Languages
English
Fluent
Hindi
Intermediate
Timeline
Production Support / DevOps Engineer
Tata Consultancy Services
11.2019 - Current
Lead DevOps Engineer, Administrator
Tata Consultancy Services
01.2019 - 10.2019
Siebel Analyst, Administrator
Tata Consultancy Services
04.2017 - 12.2018
Siebel consultant
Tata Consultancy Services
09.2016 - 03.2017
Siebel Consultant
Tata Consultancy Services
10.2015 - 09.2016
Siebel Administrator
IBM India Private Limited
10.2014 - 10.2015
Siebel Developer
Wipro Infotech
02.2011 - 10.2014
Bachelor - Engineering, Information Technology
Lakshmi Narain college of Technology Bhopal, RGTU University
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