Somerah Hussain
Littleover,Derby
Summary
Detail-oriented IT professional with expertise in data analysis and reporting. Skilled in Word, Excel, PowerPoint, and Adobe software, alongside government-funded programmes. Multilingual and adaptable, excels in remote environments while maintaining strong organisational skills. Familiar with SABA, Maytas, BUD, VTCT ACE360, ESFA, LRS, and EDRS platforms, dedicated to providing exceptional service to customers and suppliers.
Overview
23
23
years of professional experience
Work history
Apprentice Funding Co-Ordinator
Kwik Fit Training Academy
Derby
2022.01 - 2026.06
- Detail-oriented Apprentice Funding Coordinator with strong knowledge in ESFA funding rules, apprenticeship programme compliance, and data management. Experienced in maintaining accurate learner records and supporting end-to-end programme delivery. Highly organized, proactive, and committed to ensuring data integrity, compliance, and high-quality service across multiple stakeholders.
- Ensure compliance with ESFA funding rules through accurate data entry and timely submissions
- Register learners with funding agencies and awarding bodies
- Manage learner lifecycle (onboarding, milestones, completion)
- Produce funding and MI reports to support performance and financial forecasting
- Identify and resolve data discrepancies to maintain data quality
- Support completion processes, including evidence checks and tracking outcomes
- Provide guidance to internal stakeholders on funding and compliance requirements
- Assist with programme administration, including certificate claims and bookings
- Ensure learners are registered on EPA (End Point Assessment) process timely
- Support with Functional Skills Registration, bookings and Exam Invigilation
- Managed over 300 Apprentices year, including 30 Welsh and Scottish
Apprentice Funding Data Officer & Learning and Development Administrator
Kwik Fit Training Academy
Derby
2011.09 - 2026.06
- Responsible for providing effective and efficient administration support to deliver government funded programmes and support the L&D and Operational teams. Co-ordinating training requests for apprentices through the booking of delegate places, travel and accommodation. Supporting the recruitment of apprentices and maintaining the LMS database to support the range of training and funded programs. Providing effective and efficient administration support to Learning and Development and Operational teams.
- Key duties involve:
- To provide a comprehensive and effective administration service that supports the delivery of the ESFA funded apprenticeship contract
- Maintain accurate records / files in accordance with requirements of funding and awarding bodies
- Keep up to date with changes and developments to government funding policy and awarding bodies changes
- Production of management reports and in learning lists monthly
- Conducting quality assurance activities in line with the Training Departments Continual Improvement Framework
- Production of management reports
- Reconciliation of Funding income
- Co-ordination of internal/external post (Funding / Apprentice review documentation)
- General administrative support to the Programme Training team.
- Providing administrative support at off-site events when required
- Working with internal staff and external contacts inc. managers, trainers, assessors, delegates and operational colleagues etc.
- Maintaining LMS database to support the range of Kwik-Fit training programmes
- Handling venue and delegate bookings/correspondence/queries and record on the appropriate Kwik-Fit system
- Organizing availability of the Training resources and course materials
Admin Team Leader
STL (Solicitor to Lawyers)
Burton
2007.03 - 2010.06
- Key duties involve:
- Ensuring correct completion of paperwork and timely submission to clients via the Sterling system, email or postal portal.
- Maintain accurate records
- Managing team’s progress
- Maintaining 1 high standard of general administration and customer service
- Keeping up to date records of daily dispatch figures, KPIs to monitor business progress
- Property Research company where I was responsible for typing up Drainage & Water searches and Local Authority Searches. Once typed searches would be delivered via Sterling to the client as requested i.e., email, post portal (website).
Personnel Officer
Derby City Council
Derby, Derby
2004.05 - 2007.02
- Ensured timely service delivery to meet deadlines for accurate employee payments and provision of correct contract information.
- Maintained staff records on paper and using Vision System, including setup, closure, and amendments for contracted and relief employees, and communicated contract changes to clients.
- Monitored employee sickness records to ensure compliance with company policies.
- Processed CRB checks for clients to verify backgrounds, ensuring compliance with regulatory standards.
- Maintain accurate and up to date records of all staff
- Excellent customer service skills via telephone and email
- Performed general administrative duties to support office operations.
Payroll Officer
Derby City Council
Derby, Derby
2003.12 - 2004.05
- Responsibilities in the payroll department included:
- Inputting timesheets into the Selima System for our employees to ensure they get paid.
- Dealing with pay queries
- Completing Pension forms, P45, P60
- Sorting out and distributing pay slips
- General Admin Duties
- Awareness of the confidentially and sensitivity of work
- Assisted with annual audits to maintain financial transparency.
Administrator
Derby City Council Training & Education
Derby, Derby
2003.02 - 2003.12
- Utilised Word and Excel to prepare course booking letters, record meeting minutes, execute mail merges, and design posters
- Organise course bookings and venues and check availability of Training resources and course materials
- Handling venue and delegate bookings/correspondence/queries and record on the appropriate system
- Coordinated catering services for course lunches to ensure smooth delivery of training events
- Co-ordination of internal/external post and invoices
- General admin duties
- Acquired diverse office experience, including:
Education
7 GCSE qualifications, including GCSE C in Math’s, English and English Literature
Derby Moor Community School
NVQ Level 2 in Business Administration - Word, Excel, PowerPoint, Access, Databases
RSA 2 & ECDL
DerbySkills
- Government programme expertise
- Excellent knowledge of SABA, Maytas, BUD, VTCT ACE360 software’s
- Data Analysis
- Office software proficiency
- Ability to work to deadlines
- Analytical skills
- Stakeholder engagement
- Communication
- Teamwork
- Organisational skills
- Adaptability
- Multilingual
- Adapting to changes
REFERENCES
Available upon request
HOBBIES
I have many hobbies which include reading, painting, drawing, going on outings such as theme parks, hiking, exercising, playing computer games, cooking, and decorating. Most of all I like going out with my mates and socializing and meeting new people.
References
References available upon request.
Timeline
Apprentice Funding Co-Ordinator
Kwik Fit Training Academy
2022.01 - 2026.06
Apprentice Funding Data Officer & Learning and Development Administrator
Kwik Fit Training Academy
2011.09 - 2026.06
Admin Team Leader
STL (Solicitor to Lawyers)
2007.03 - 2010.06
Personnel Officer
Derby City Council
2004.05 - 2007.02
Payroll Officer
Derby City Council
2003.12 - 2004.05
Administrator
Derby City Council Training & Education
2003.02 - 2003.12
NVQ Level 2 in Business Administration - Word, Excel, PowerPoint, Access, Databases
RSA 2 & ECDL
7 GCSE qualifications, including GCSE C in Math’s, English and English Literature
Derby Moor Community School