Solomon Bello
East London,London
Summary
Experienced IT professional with expertise in Windows 10 Professional, Windows Servers (2003/2012/2016), and administration of M365, SharePoint, and Intune Autopilot. Proficient in network technologies including TCP/IP, DHCP, DNS, VPNs, and wireless internet connections, as well as hardware support for IBM Lenovo, Dell, HP Compaq, and Toshiba devices. Skilled in enterprise antivirus solutions, SCCM, LANDesk Cyber Security, and MS Office 365 applications. Holds Enhanced DBS and SC clearance with a strong focus on customer service and technical problem-solving. Adept at managing Azure AD environments and deploying operating systems such as MS Windows 10/11 and Windows Server 2012/2016 to optimise organisational IT infrastructure.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work history
IT Support Engineer
HammerSmith Council
08.2023 - 12.2024
- Microsoft 365 Administrator
- Microsoft Intune Administrator
- Azure/azure AD Administrator
- Creating Teams group
- Creating shared mailbox
- Assigning E3/E5 licenses to user
- Intune Laptop build
- Assigning group memberships to user
- Managing group memberships
IT Support Engineer
CBSC Bank (Chinese Investment Bank)
06.2022 - 06.2023
- Provided full IT support with Office 365, Intune, SharePoint, server and switch issues and all general IT incidents
- First point of contact ensured a prompt, professional and efficient service, escalated to 3rd line support as required
- Supported troubleshooting of Windows 10 Professional Upgrades, Active Directory, network and diverse applications
- Laptop builds and virtual desktop configuration
Short Term Contracts
RM Education
04.2023 - 05.2023
- Providing Support to the School Infrastructure
- Providing BAU support to The School users including Teaching Staff, Assistant using the
- Providing BAU support to the Student population using most of the Microsoft Technology like SCCM, Intune Support
- AD and Azure support
- 365 Support
- Windows 10 and 11 Support and Configuration
IT Support Officer
Kingston NHS
03.2022 - 06.2022
- Windows 10 Professional Upgrade and Support
- Active Directory, Azure AD
- MS Intune
- Microsoft 365 Administrator
IT Support Specialist
Aviva Insurance
11.2021 - 02.2022
- Supported Windows 10, 11 Professional, Active Directory, Azure AD, MS Intune Support
- Configuration on laptop, iPhone and iPad
- Support of Windows Desktop and Laptops
IT Support Specialist
Swift.com
02.2019 - 10.2021
- Provided over 4500 users remote Support on Windows 10 and Office 365, during the pandemic, working from home
Senior End User Engineer
Public Health England
09.2017 - 02.2018
- Company Overview: London
- Provided BAU assistance to users and clients on Windows 10 OS
- Built and deployed new Windows Desktop and Laptops
- Senior Technical Engineer 2017
- Responsible for task management and team performance in a technical environment
- London
Education
ITILFoundation Version 3 -
Microsoft Certified System Engineer, MCSE, UK - undefined
PrinceFoundationCertification - undefined
Prince 2 Foundation Certification - undefined
BSc Degree - undefined
Business Information Systems
Skills
- Windows 10 Professional
- Windows Servers 2003/2012/2016
- MS Teams AD Collaboration Tool
- TCP/IP
- DHCP
- DNS
- Group Policy
- Customer Service
- Administration of M365
- SharePoint
- Intune Autopilot
- Azure AD
- Enterprise Antivirus
- WINS
- Internet
- Intranet
- Apple OS 15
- Apple OS 16
- Enhanced DBS
- SC Cleared
- Hardware - IBM Lenovo
- Dell
- HP Compaq
- Toshiba Desktops and Laptops
- Network Adapter Cards & Drivers
- Hubs
- Bridges
- Routers
- NIC
- VPN Technologies
- Wireless internet Connection
- Network Cabling
- Software - Anti-Virus
- MS Office 365
- MS Exchange
- Windows Deployment Service (WDS)
- SCCM
- LANDesk Cyber Security
- Operating Systems – MS Windows 10/11
- Window Server 2012
- Window Server 2016
Custom
Available on request
References
References available upon request.
Timeline
IT Support Engineer
HammerSmith Council
08.2023 - 12.2024
Short Term Contracts
RM Education
04.2023 - 05.2023
IT Support Engineer
CBSC Bank (Chinese Investment Bank)
06.2022 - 06.2023
IT Support Officer
Kingston NHS
03.2022 - 06.2022
IT Support Specialist
Aviva Insurance
11.2021 - 02.2022
IT Support Specialist
Swift.com
02.2019 - 10.2021
Senior End User Engineer
Public Health England
09.2017 - 02.2018
Microsoft Certified System Engineer, MCSE, UK - undefined
PrinceFoundationCertification - undefined
Prince 2 Foundation Certification - undefined
BSc Degree - undefined
Business Information Systems
ITILFoundation Version 3 -
Similar Profiles
Madeline CatoMadeline Cato
Housing Advice & Homelessness Manager at Hammersmith and Fulham CouncilHousing Advice & Homelessness Manager at Hammersmith and Fulham Council
Mariana StojanovicMariana Stojanovic
Housing Advisor at Hammersmith & Fulham CouncilHousing Advisor at Hammersmith & Fulham Council
Iman LalouiIman Laloui
Social Housing - Repairs Coordinator at Hammersmith & Fulham CouncilSocial Housing - Repairs Coordinator at Hammersmith & Fulham Council
MOHAMMAD ARIFUR RHAMAN MASSUMMOHAMMAD ARIFUR RHAMAN MASSUM
Sr. Customer Services Officer at TATA SIA AIRLINESSr. Customer Services Officer at TATA SIA AIRLINES
Kalimashraf MalekKalimashraf Malek
Store Keeper at Zannat Foods LLPStore Keeper at Zannat Foods LLP