SOLOMON AWUKU

• Provided network support services for devices such as Alcatel Switches, Nokia GPON fiber switches, Cisco routers, ASR, Siklu Radio last Mile integration and support, Ruckus APs and Fortigate Firewall hardware.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Assisted with implementation and support of network monitoring tools.
• Troubleshot complex multi-vendor network service provider issues.
• Managed, tracked and coordinated problem resolution and escalation processes.
• Integrated fixed wireless connectivity into facilities requiring high-speed networks.
• Provided detailed network diagrams and procedural guidelines.
• Performed virtual machine provisioning and VM priority setup.
• Integrated data, voice and video networks for use in multi-site installations.
• Created VPN infrastructure and allowed for secure remote connections.
• Converged service integration ofr Business and Enterprise customers.
• Wireless network survey, re-design and implementation for Outdoor events, offices and Shopping Centres.
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• Work with industry key players, business development teams to meet project timelines and deliver expected services to ensure sustainable business partnership.
• Administered software licensing and purchasing for effective installation of network.
• Troubleshot and maintained networking devices and infrastructure across enterprise.
• Diagnosed system hardware and software problems using advanced root-cause analysis.
• Implemented and maintained firewalls, series switches and security appliances.
• Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier 1 support to end users.
• Upgraded and expanded network systems and components.
• Built server systems and installed into racks.
• Documented all server and network problems and other unusual events in detail.
• Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
• Upgraded network software and hardware for optimized performance.
• Configured and installed wireless controllers, routers and switches.
• Designed and implemented networks in collaboration with project engineers.
• Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
• Provided configuration recommendations and assistance in customer deployment.
• Analyzed and recommended solutions and upgrades to services to streamline processes.
• Senior Network Engineer Consultant for NRG WIRELESS LIMITED.
• NRG:- Designed and Implemented MPLS backbone for all regional Cisco ASR Routers and Mikrotik POPs.
• NRG:- Registered and managed NRG ASN and IP block allocation assigned by AFRINIC.
• NRG:- Internet VRF implemented to serve customers over MPLS VPN backbone with service instances as well as WAN BGP, OSPF and EIGRP peering with customers.
• NRG:- Designed and implemented their NOC monitoring system for NOC engineers which involved.
• NRG:- VOIP call-center setup, issue logging system, network monitoring using CACTUS and SPYNLX software and trained L1 support technicians.
• NRG:- Also, implemented customer care support policies: - Worked with last miles fiber providers to provision backbone links and core client.
• NRG:- Implemented IP BGP Transit peering with upstream providers and big educational institutions with their own ASN
• NRG:- ISP BGP peering, ROA and IP Filtering at ISP Internet Exchange and with Upstream providers.
• NRG:- Peplink SD-WAN VPN implemented for few clients using cloud-based Peplink-Fusion router as HUB to bridge remote sites with LTE Failover and OSPF (Installed for some enterprises/Corporations as backup WAN links).
• NRG:- Designed and implemented Pooled bandwidth with Private IPs NATTED to Pool Public IPs for SMEs and Home Internet clients via FTTH or Last Miles microwave radios.
• NRG: - Implemented Free Hotspot WiFi at KIA (Kotoka Internal Airport) for arrival and departure with paid advert from Various institutions which popup intermittently for online users,QoS was implemented to ensure judicious use of Bandwidth.
• NRG:- Worked with RF planning for Microwave and WiFi Team, chaired most of the RF planning projects for Base Station location, PTMP installations as well as PTP installations as Last Miles links and for Backbone main or backup Links.
• NRG:- Designed Offshore L2 VSAT internet links for AKER as Backup to Microwave long distance PTP Links aggregated on core switches andPublic IPs Natted on Core router at the VSAT HUB PoP.
• SEC (SECURITY AND EXCHANGE COMMISSION, GHANA):- Implemented Enterprise Wireless Network for corporate workers who use mobile devices and laptops therein connection was secured with a radius certificate server using EAP-PEAP on windows Active Directory replication server, as this was meant for seamless Wireless connection and domain login.
• SEC: - All wireless devices (Engenius WiFi 6) was managed using software controllers on Linux servers with base Bash scripts to meet SLA agreement.
• Installed, configured and integrated Sophos firewalls to replace existing Cyberoam firewalls which were out- of-support as well as end of life for Ghana leading Media house,( MultiMedia Group, Ghana)
• MultiMedia Group, Ghana:- Replicated existing network using Sophos Firewall, also redesigned some of their branch networks for optimal performance.
• GSE (GHANA STOCK EXCHANGE) :- Implemented Enterprise Wireless Network for corporate workers using mobile devices and laptops where connection was secured with a radius certificate server using EAP-TLS on for seamless Wireless connection and domain login
• GSE: - All wireless devices ( Engenius WiFi 5 and switch ) was managed using software controllers on Linux servers with base Bash scripts to meet SLA agreement
• GSE:- Managed and installed Cisco Merak i Cloud Firewall Appliance ( MX64 ) as Internet Gateway.
• Implemented free hospot WiFi at vantage locations which runs intermittent advert of partnered customers using Peplink devices
• As well as implemented free WiFi for shops to collect users data for clients to advertise and send newsletters by mail and text
• Data collected was analyzed for business diversification and strategic decision making.
• Procured Software and devices renewal licenses for Various clients for Meraki, Sophos, Fortinet, etc.
• Drafted Wireless SLAs and User Policies inline with Corporate Policy and strategies for various Enterprises.
• Performed Design and integration network solution for application support for CSD(CENTRAL SECURITIES DEPOSITORY- Ghana ) on their Cisco ISR4431 Core routers and FortiGate 100D and 200F firewalls for secure access to server and also from Users for Securities services.
• Implemented Cascaded L2TP WAN VPN via 4G-LTE links for various Pharmaceutical retail outlets for seamless LAN bridge to enable ERP (QUICKBOOKS,etc) applications to connect to central server at HQ and for Internet access as well as email resources.
• Cable management, Rack device upgrade and replacement and documentation consultancy : - Implemented cable management for noodle-like Server rooms with proper Cable termination and cable management using either cat6e FTP or SFTP via ceilings Proceeded with Detailed documentation of cable connections.
• RAN consultancy ( RF planning, Installation and integration of Radio Access Network devices,PTP,PTMP,4G base station,etc.).

• Redesigned and upgraded wireless networks on mining sites for Mining tracks monitoring system data to be Uploaded to back-end database Servers.
• Did Remote monitoring setup to various four sites from HQ via SD-WAN links.
• Performed RAN (Radio Access network) installation and integration on Mining sites which includes RAN infrastructure like - PTP links, PTMP base and mesh-Links, backhaul radio links and CPEs.
• Worked as Wireless network audit manager fo Software implementation team where I ensured client wireless networks met minimum network requirement layer for uninterrupted software deployment either onsite or in cloud
• Wireless Network Installation - gathered resources and personnel to deploy enterprise wireless network with high availability and seamless handoff ( Mikrotik routers and wireless devices, Unifi access points and Cisco devices) for some of software implementation department: - had to fill in for shortage of staff for Software deployment for smaller clients (30 users) alone and ensured software implementation checklist was fully implemented and necessary recommendation report submitted
• Deployed Wireless network for managing Internet data in quota sharing as well as bandwidth management after total overhaul and redesign for few VIP clients.
• Managed PoS devices - Installed, configured and managed POS scanning devices in kiosk mode using Scale-fusion - to update device software remotely, track data usage, retrieve lost/misplaced ones locations,etc
• Weekly report presentation and recommendation after data analysis.
• Sit-in Systems and network administration for VIP client with following additional responsibilities (@ AIS- ASSOCIATION INTERNATINAL SCHOOL): - Managed day-to-day usage of Rediker Administrator Plus, Admission Plus, Teacher Plus Grade-book and Parent & Student Portals enterprise applications after jump-start training where all users has access to all portals
• Ensured synchronization and data consistency among various component of school management system (from Admission, Administration, Teacher and Parent portals
• Printing of staff and student ID cards
• Trained Teachers/Staff on Enterprise Application systems for effective usage
• Provided support forparents to access and use of Parent Application Portal systems Managed cafeteria Applications System and ensured data up to update with other databases - Ensure all staff and students had account onthe cafeteria system added and updated Manage Google G-suite for Education platform for theentire institution, Managed institution SMS platform and integrated with other applications like
• ManageBac Cafeteria and Billing/payment gateway
• Managed SmartSapp Application system( developed by Minex360) by ensuing data is updated regularly and all issues resolved as well as train all users of SmartSapp, Liaised with Application vendors to provide technical support and update/patches on time.
• Managed Cisco Meraki Security Firewall for Internet and LAN security, Internet-Failover URLs filtering, Internet usage Policies, DMZ for Applications servers external access,etc.
• Managed UNIFI accesspoints and switches as well as Multi-SSIDs, user's WiFi Network On-boarding and Guests.
• Managed Office Devices like iMacs, Macbooks, PCs, printers and others gadgets for repair, servicing routinemaintenance and support for users.

• Handling network trouble tickets as NOC Level-two Escalation and field operation Engineer.
• Site visit to troubleshoot network/telecommunications issues and Root Cause Analysis report writing
• Integration and sign-off of new network installations.
• Network equipment:- switches (HP and Dlink) and routers (Cisco, Dlink, Ubiquiti, Mikrotik and Cisco Meraki unified router)configuration and installation.
• Established Speed and bandwidth testing Infrastrucrure - ftp test. as well as Local office network support and troubleshooting as well as installation (RJ45 and RJ11 patch termination).
• Installation and configuration of fiber switches (Cisco and Microsens) -Splicing fiber cores and patches installation.
• Performed Installation and configuration of Sophos/Cyberoam firewalls, Dlink NetDefnd firewalls as well as FortiGate firewalls.
• Deployed VMware EXSI V5 Cloud Hosting, support and troubleshooting for IaaS and SaaS for Financial/Enterprises services.
• Performed Configuration and Cisco ASA firewall support for Active/Active or Active/Passive failover.
• Dlink and Sangoma VOIP box configuration and support.
• 24Online SMS gateway configuration and FTTH(Fiber-To-The-Home) users support and PPPoE gateway.
• Performed Network and Security support for CSD (Central Security Depository)
• Performed Re-Design of Network Infrastructure as well as Network and Security support for GSE (Ghana Stock Exchange,Ghana)

Performed Installation and configurations of RAN(Radio Access Network)devices like - (Alvarion Wimax, Alvarion

• Airspan, Mikrotik, Ubiquiti, Engenius, Ceragon (Radwin))
• Performed Troubleshooting of Access Radios (RF planning and RF Device management)
• Performed Management and Installation of Systems and Service Software for Network and access support Engineer, reporting and resolving about 20 client issues in relation to Service Software and Network Issues.
• Performed Installations and configurations of Network Equipment (routers, management switches, access point, etc.)
• Performed Simple splicing and troubleshooting of fiber links
• Performed CCTV Camera installation, configuration
• Deployed Linux OS installation and support (Linux Mint, OpenSuse,CentOS,Fedora, Ubuntu and Redhat)