Soliana Lidet

• Trained new team members with positive reinforcement and respectful, motivational coaching.
• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
• Produced high-volume coffee orders quickly and accurately, meeting customer demand.
• Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.

• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Arranged tables and set up linens and silverware in preparation for guests.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Received complaints and offered remedial action to help improve customer experiences.

I studied A-Level Chemistry, Maths and Economics at City of London Academy Highbury Grove Sixth Form.l. I received the grades C, D and E. I planned to take a gap year to educate myself so that i can figure out where and what i intend to study to extend my education further wether that is university or straight into work.

As I have always had an interest for finance I found myself a temporary work experience placement at TT International. During this role i worked closely with employees and had a first hand view on what it would be like to work in this type of role. I was able to see how different systems worked and i completed many different tasks during this time.

During my early years of secondary school i joined the Royal Air Force Cadets. During this time i took part in many once in a lifetime opportunities and loads of activities that bettered myself and was taught discipline, leadership, communication and first aid. I completed the Bronze Duke of Edinburgh Award and was apart of The Lord Mayors Show volunteering and took part in the Remembrance Day Parade every year.