Soju Koshy
Clifton,Nottinghamshire
Summary
Adaptable and driven professional with strong background in project management and client relations, bringing highly relevant transferable skills in communication and problem-solving. Demonstrates proven ability to manage complex implementations while ensuring seamless integration and user adoption. Poised to make significant impact in [Desired Position] role.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
Work history
Implementation consultant
TECSCON DMCC
04.2015 - 10.2024
- Accomplishments: Successfully streamlined Middle East operations by implementing first Ticketing System for Support and Customisation request through Online Customer Portal followed by subsequent rollout for channel partners across the GCC
- Instrumental in implementing 'Customer for Life Program' through long Life Customer Retention, Channel Management Software and streamlining Channel operations in the Middle East
- Enhanced project management efficiency by managing projects through Project Management Software and rolled out through Customer Portal Site
- Acknowledged for successfully penetrating the Middle East market encompassing KSA, Qatar, Kuwait, Oman and the UAE and enhancing presales of products like HRMS, ERP, PMS, FAM Software in the Enterprise Organisation across MENA Region
- Distinguished for developing & implementing the Project Owner Concept leading to successful closure of 100+ HRMS projects in a span of 90 - 120 calendar days.
- Contributed valuable insights during pre-sales consultations, enhancing solution suitability for potential clients.
Functional Consultant - Software Implementation
SOFTWARE SOLUTIONS - ZETA SOFTWARE
01.2012 - 03.2015
- Accomplishments: Acknowledged for boosting Presales performance to AED 4.5 million in a span of 1 year and accomplishing Software Implementation revenue Q1, Q2, Q3 by increasing revenues by 5% per quarter
- Distinguished as functional consultant to train new employees on the four phase SPENCO process as well as closing implementation in 90 days Project Life Cycle
- Successfully enhanced Customer reference hit rate from 30% to 70% listing and Social Media Marketing for ZETA Software products.
Territory Manager (BFSI) - MENA
Newgen Software Technologies Ltd. MENA Region
04.2011 - 12.2011
- Key Profile: Spearheaded team efforts in developing sales of mission-critical business solutions across sectors like banking, insurance, government etc for a market leader in Business Process Management (BPM) and Enterprise Content Management (ECM)
- Developed & maintained productive business relationship with key decision makers across leading global Banks, Insurance firms, BPOs, Healthcare Organizations, Government, Telecom Companies and Shared Service Centers
- Organized onsite product demonstrations of customized banking solutions for business improvement across prospective banks & insurance companies
- Guided team members in generating leads through web research, tradeshows and collaborative networking followed by business requirement analysis with commercial aspects
- Assessed market competition & evaluated need of new business solutions in alignment with market trends for further business acquisition
- Focused on segmenting pre-defined territory to leverage sales through maximum number of direct selling opportunities
- Interacted with Central Bank & Exchange Houses for compliance management solution and developing customized products for compliance business solution
- Catered to key clientele like Dubai Bank (ECM & CCM Solutions), Axa Insurance, Dubai, Union National Bank, United Arab Bank, United Bank Limited, Lloyds TSB, ADCB, ADIB, UAE Exchange, National Bank of Oman, Bank Sohar and Bank Dhofar.
Manager Major Projects - ECM Solutions
GTFS Technologies, UAE / Qatar / KSA
07.2008 - 03.2011
- Accomplishments: Successfully expanded business operations in Qatar and enhanced company image as a pioneer IT business solution provider in UAE & Qatar
- Key Profile: Managed products like Enterprise Content Management Solution including Open Text E-docs (Hummingbird EDMS & ECM Solutions), BizFlow BPM and KOFAX Imaging solutions
- Involved in planning & segmenting territory based on evaluated Major Projects of the organization across UAE & Qatar
- Focused on implementation of innovative initiatives for IT Professional Services, software development, augmentation, EDMS and BPM Solution strategy for enhancing market penetration
- Guided team members in implementing various projects in compliance to project SLA parameters
- Implemented various sales related programs for accomplishing presales growth and profitability across UAE & Qatar Markets
- Implemented solutions like Handy soft and Kofax Capture (formerly Ascent Capture)
- Designed information systems like Softlinx ReplixFax system, Clear Swift solutions.
Software Business Analyst - IT Solutions (Messaging Solutions)
INFORMATION SYSTEMS DESIGN, UAE / KSA
09.2006 - 07.2008
Education
MBA (IT & Marketing) -
MAHE Manipal, Dubai Academic City
BBM (Business Management) - undefined
Administrative Management College, Bangalore University
Skills
- Strategic Implementation Methodology
- Regional Implementation Management
- Business Analysis
- Scoping and estimating projects
- Territory Management / Market Planning
- Channel Development
- Business analysis tools proficiency
- Partnership Management
- Product Mixing & Customization
- Resource Optimization
Languages
English, Hindi, Malayalam, Kannada
Advanced
Arabic
Beginner
Custom
Available on Request
Personal Information
- Date of birth: 04/07/82
- Nationality: Indian
- Visa status: Dependent Visa (UK)
Timeline
Implementation consultant
TECSCON DMCC
04.2015 - 10.2024
Functional Consultant - Software Implementation
SOFTWARE SOLUTIONS - ZETA SOFTWARE
01.2012 - 03.2015
Territory Manager (BFSI) - MENA
Newgen Software Technologies Ltd. MENA Region
04.2011 - 12.2011
Manager Major Projects - ECM Solutions
GTFS Technologies, UAE / Qatar / KSA
07.2008 - 03.2011
Software Business Analyst - IT Solutions (Messaging Solutions)
INFORMATION SYSTEMS DESIGN, UAE / KSA
09.2006 - 07.2008
BBM (Business Management) - undefined
Administrative Management College, Bangalore University
MBA (IT & Marketing) -
MAHE Manipal, Dubai Academic City
Similar Profiles
SUNIL KUMAR S SUNIL KUMAR S null
Project Coordinator at TECSCON DMCCProject Coordinator at TECSCON DMCC
Sushanth ChallaSushanth Challa
PLC/SCADA Engineer at VIVAVIS MIDDLEEAST DMCCPLC/SCADA Engineer at VIVAVIS MIDDLEEAST DMCC
Samuel Zavier, ACCASamuel Zavier, ACCA
Senior Accountant at InstaShop DMCCSenior Accountant at InstaShop DMCC
Connie BrownConnie Brown
Summer camp counsellor - Theatre Specialist at Camp Echo Lake - AmericampSummer camp counsellor - Theatre Specialist at Camp Echo Lake - Americamp
Pari KeshavjiPari Keshavji
Support worker at Prudent Supported Living Ltd.Support worker at Prudent Supported Living Ltd.