Sohil

• Monitor and control access to the goverment building, ensuring the safety of staff, visitors and contractors.
• Conduct ID and security checks in compliance with DVSA and goverment security regulations.
• Provinde front desk reception duties including answering calls, assisting visitors, and handling inquiries professionally.
• Issue visitor and staff pases, ensuring proper sign-in procedures and maintaining accurate records for security compliance.
• Communicate with the court team to notify them of Public Inquiry (P.I) visitors and facilitate their entry into the building.
• Maintain deatiled logs, incident reports, and access records in accordance with company policies
• Coodrinate with emergency services and site management when require.

Key Achievements & Emergency Response:

• Successfully managed a high-risk security incident involving a distressed individual attempting self-harm by setting himself on fire.
• Maintained composure under pressure, engaged the individual in conversation to de-escalate the situation, and promptly alerted emergency services.
• Took swift action to evacute the building, ensuring all staff and visitors were safely accounted for while following emergency protocols.
• Demonstrated strong crisis management, Communication, and leadership skills in handling critical situations effectively.

• Lead and supervise a team of staff to ensure efficient oprations during busy shifts, maintaining high customer service standards.
• Handle customer orders, resolve any complaints, and ensure a positive dining experience for all guests.
• oversee food preparation, ensuring all items meet KFC's quality and safety standards.
• Train and mentor new team members, ensuring they understand company policies and procedures.
• Manage stock levels, perform regular stock counts , and assist with inventory control to ensure smooth restaurant operations.
• Handle bankings duties, including cash handling and daily reconciliation of receipts and payments.
• Ensure cleanliness and organization of the restaurant, including kitchen and dining areas, while following health and safety regulations.
• Support the management team with administrative tasks, including shift schedulling, performance tracking, and safety management.