Sohan Malla
Northolt,England
Summary
Retail and inventory professional with expertise in buying support, procurement, supplier coordination, and stock control. Proven track record in managing inventory processes for over 500 SKUs, enhancing operational efficiency, and analyzing stock performance. Strong background in food retail and hospitality, with a focus on customer-centric operations and commercial reporting. Recent completion of MSc in Information Security from Royal Holloway University of London, adding skills in risk management, compliance, and data analysis.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Marketing & Membership Coordinator
Costco Wholesale UK
Reading
09.2021 - Current
- Supported customer engagement, membership growth, and commercial activity within a high-volume retail warehouse environment.
- Assisted with member service, front-end operations, marketing activity, and customer-facing processes to improve customer experience.
- Worked across multiple departments including Front End, Major Sales, Shop Floor, Bakery, and Member Services when required.
- Used customer and operational insight to support business objectives, member retention, and warehouse performance.
- Communicated clearly with members, colleagues, and management teams to resolve queries and support daily operations.
- Demonstrated flexibility, teamwork, and strong organisational skills in a fast-moving retail environment.
Inventory Control Specialist Buyer
Costco Wholesale Head Office
Watford
02.2023 - 09.2024
- Managed procurement and inventory processes for 500+ SKUs, supporting stock availability, operational efficiency, and commercial performance.
- Supported buying and replenishment activity by monitoring stock levels, product movement, supplier updates, and inventory accuracy.
- Analysed sales trends, stock performance, and inventory data to support buying decisions and stock optimisation.
- Worked with cross-functional teams to improve supply chain processes, reduce risk, and maintain compliance with internal procedures.
- Supported supplier relationship management by coordinating product, pricing, and operational information with relevant stakeholders.
- Investigated stock discrepancies, stock movement issues, and inventory risks to improve accountability and operational control.
- Developed process improvements using data-driven insights, reducing operational costs by 12% and improving efficiency by 20%.
- Supported internal controls and risk management activity, helping reduce fraud-related incidents by 25%.
- Managed competing priorities in a fast-paced Head Office retail environment while maintaining accuracy and attention to detail.
Bakery Assistant
Costco Wholesale UK
Reading
10.2020 - 09.2021
- Supported food production, stock rotation, inventory handling, and daily bakery operations in a busy food retail environment.
- Maintained food safety, hygiene, quality control, and operational compliance standards.
- Applied quality control and waste reduction processes, helping reduce waste by 10%.
- Improved workflow efficiency and supported faster production timelines during high-demand periods.
- Worked effectively under pressure while maintaining product quality, safety, and customer service standards.
Education
MSc - Information Security
Royal Holloway, University of London
01-2025
BA (Hons) - Digital Marketing
University of Birmingham
01-2022
Nitec Diploma - Western Culinary Arts
The Institute of Technical Education (ITE)
01-2019
Skills
- Purchasing and procurement support
- Supplier coordination and relationship management
- Stock management and replenishment
- SKU management
- Customer complaint handling
- Customer service excellence
- Food retail operations
- Category management
- Commercial awareness
- Sales trend analysis
- Stock performance analysis
- Data analysis
- Cost control and margin awareness
- Process improvement
- Risk management and compliance
- Cross-functional collaboration
- Stakeholder engagement
- Microsoft Office Suite proficiency
Languages
English
First Language
Nepali
Proficient
C2
Hindi
Proficient
C2
Certification
- Driving Licence
Hobbies and interests
- Passionate about food, cooking, and exploring different cuisines
Enjoy travelling and learning about different cultures and experiences
Interested in retail trends, business growth, and consumer behaviour
Enjoy running, hiking, and maintain
Timeline
Inventory Control Specialist Buyer
Costco Wholesale Head Office
02.2023 - 09.2024
Marketing & Membership Coordinator
Costco Wholesale UK
09.2021 - Current
Bakery Assistant
Costco Wholesale UK
10.2020 - 09.2021
MSc - Information Security
Royal Holloway, University of London
BA (Hons) - Digital Marketing
University of Birmingham
Nitec Diploma - Western Culinary Arts
The Institute of Technical Education (ITE)