Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

Sohail Parveez Shaikh

Summary

Dedicated and adaptable professional with 5+ years of combined experience in office administration, sales, and logistics across the UK, UAE, and India. Skilled in customer service, technical administration, problem-solving, and warehouse operations, with a proven ability to meet targets and support business efficiency. Recognized for strong organizational skills, relationship building, and the ability to thrive under pressure.

Overview

11
11
years of professional experience
2014
2014
years of post-secondary education

Work history

Technical Administrator

FGS Ingredients
Leicester
03.2023 - Current
  • Completion of customer specifications and questionnaires.
  • Providing technical administration support to internal and external customers.
  • Sending product specification to customer as per their queries.
  • Chasing the suppliers for SAQ and for quality certificates.
  • Monitoring and developing the depository for supplier specifications.
  • Ensuring this specification are accurate and updated within appropriate timescales.
  • Administration of documentation within the quality management system.
  • Assisting with all on-site customer, internal audits according to BRC certificate and third-party audits.
  • Liaising with raw material suppliers as well as covering other aspects of the Technical team's workload as and when required.
  • Assisting team members with research and providing cover for absent administrators.
  • Ensuring compliance with food safety, allergens, and nutritional information.
  • Providing general administrative support, such as paperwork, data entry, scanning, photocopying, printing and faxing.
  • Handling queries by email and on calls.

Warehouse Operative/ Problem Solver

GXO Logistic
Rugby
07.2021 - 02.2023
  • Working as Problem Solver in Outbound Department.
  • Clearing CPTs, label Failure, Putt away and solving problem related issue.
  • Input data regarding stock and inventory into a computerized system.
  • Checking for Damage or missing items then sorting stock for storage in the warehouse.
  • Deal with goods in and out including Picking and Packing.
  • Load goods for dispatch.
  • Carry out stock counts as and when required.
  • Ensure delivery of materials to production lines in accordance with production standards.
  • Keep areas of work clean and tidy to ensure operational efficiency.
  • Make recommendations to aid efficiency and add value.
  • Trained on Reach Truck and Man up.

Warehouse Associate

UNIPART Logistics
Magna Park
02.2021 - 07.2021
  • Carefully inspected devices for malware and issues, quickly picking up on issues.
  • Conducted mobile phone repairs daily, fixing issues within a minute timeframe.
  • Responsibly operated pneumatic and electric machinery, maintaining best-possible staff and equipment safety.
  • Excellent hand-eye coordination and ability to perform small repairs.
  • Capable of following instructions reading diagrams and carrying out tasks.
  • Exceptional knowledge of iPhone operating systems and features.
  • In-depth knowledge of different models of iPhone both old and new.
  • Capable of doing repairs of following models, 5/5S/6/6s/7/7+/8/8+/X/XS/XSMAX/11,11PRO/11 PROMAX.

Warehouse Operative

Argos
Kettering
07.2019 - 10.2019
  • Maintained quality control standards through and, ensuring safety procedures were followed.
  • Operated machinery while complying with strict workplace standards, maintaining staff safety.
  • Loaded orders onto transport within minutes, maximizing orders per.
  • Labelled and packaged goods within a minute timeframe, ensuring complete accuracy.
  • Ensured orders were packed correctly, minimizing errors.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
  • Promoted workplace safety and production efficiency by keeping work spaces clean, organized and free of hazards.
  • Operated hand trucks, pallet jacks and llOP to move materials.

Office Executive

Electric Avenue
11.2016 - 05.2019
  • Responsible for running daily program to release orders to warehouse order pullers.
  • Printed, separated, and distributed client sales orders to appropriate driver in a timely manner.
  • Served as backup for receptionist; answered client calls from main multi-line telephone system.
  • Coordinated and compiled daily reports.
  • Organized and maintained files.
  • Solely responsible for invoicing orders and crediting accounts, created and typed reports.
  • Researched and gathered necessary information for completion of invoices.
  • Accessed open orders and searched to find out reason the orders had not been shipped and worked with other departments to resolve the problem.
  • Served as receptionist answering 12-line switchboard and directed calls.
  • Called freight companies for shipping quotes and arranged for pick-ups.
  • Preparing credit notes for goods return.
  • Recognize the lack of PO on invoices and documents and resolving the issues.
  • Processed, entered, tracked, sent and received invoices for all departments.
  • Handling walk-in customer by greeting and offering them assistance.

Receptionist cum counter sales

Brand's Showroom
Goa
02.2015 - 08.2016
  • Attending visitors and phone calls.
  • Welcomes customer by greeting them; offering them assistance.
  • Deal directly with customer either by telephone, electronically or face to face.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Directs customer by escorting them to racks and counters: suggesting items.
  • Advises customer by providing information on products.
  • Helps customer make selection by building customer confidence; offering suggestions and opinions.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Giving advice and guidance on products selection to customer.
  • Balancing cash registers with receipts.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean.
  • Responsible dealing with customer complaints.
  • Attaching price tags to merchandise on the shop floor.
  • Receiving and storing the delivery of large amount of stock.
  • Keeping up to date with special promotions and putting up displays.

Education

Higher Secondary -

Goa Board Higher Secondary School

S.S.C. - undefined

Open Schooling

Skills

  • Gulf-experienced Professional
  • Office Administration Expertise
  • Sales Experience
  • Meeting Targets
  • Training & Development
  • Facilities & Property Management
  • Motivation
  • Relationship Building
  • Excellent Organization
  • Coordination
  • Team Spirit
  • Leadership
  • High Sense of Commitment
  • Loyalty
  • Dynamic
  • Enthusiastic
  • Highly-driven
  • Adapting to new technologies

Languages

English
Hindi

Custom

  • Admin & Office Management Training
  • SAP Business 1 Software Training
  • QuickBooks Software Training
  • Product Training
  • Trained as First Aider from British Red Cross
  • Food Allergy and Intolerance Training

Timeline

Technical Administrator

FGS Ingredients
03.2023 - Current

Warehouse Operative/ Problem Solver

GXO Logistic
07.2021 - 02.2023

Warehouse Associate

UNIPART Logistics
02.2021 - 07.2021

Warehouse Operative

Argos
07.2019 - 10.2019

Office Executive

Electric Avenue
11.2016 - 05.2019

Receptionist cum counter sales

Brand's Showroom
02.2015 - 08.2016

S.S.C. - undefined

Open Schooling

Higher Secondary -

Goa Board Higher Secondary School

Similar Profiles

Create profile
Sohail Parveez Shaikh