Sohaib Ali Ajaz
Livingston,West Lothian
Summary
Detail-oriented financial services professional with a strong background in data validation and reconciliation. Capable of analysing financial transactions, pinpointing discrepancies, and guaranteeing system accuracy. Experienced in large dataset management, financial control support, and data integrity maintenance. Looking to contribute expertise in payments, settlements, and investment operations.
Overview
7
7
years of professional experience
Work history
Finance Test Analyst
Diligenta
Edinburgh
02.2024 - Current
- Achieved transformation of life and pensions systems through strategic direction of Northstar programme initiatives.
- Ensured successful business and user acceptance testing for financial system releases, guaranteeing functionality and compliance.
- Executed comprehensive test cases that addressed financial transactions and calculation logic effectively.
- Resolved discrepancies in financial system outputs, upholding data accuracy and meeting regulatory standards.
- Validated financial transactions across life and pensions systems, ensuring precision in payments and calculations.
- Rectified discrepancies in financial data through detailed reconciliations.
- Evaluated system outputs impacting customer balances and financial records, ensuring accuracy.
- Investigated and resolved issues affecting financial processing and reporting efficiently.
- Maintained data integrity in accordance with regulatory and control requirements.
Business Analyst
Aegon
Edinburgh
01.2022 - 02.2024
- Supported delivery of business analysis for financial services system enhancements and operational improvements.
- Assisted in conducting business process analysis to pinpoint inefficiencies and opportunities for improvement.
- Helped facilitate stakeholder workshops and requirements gathering sessions.
- Aided in the production of business requirement documents (BRDs).
- Collaborated with cross-functional teams to convert business needs into system solutions.
- Participated in user acceptance testing (UAT) coordination and provided business readiness support.
- Delivered user training and post-implementation support to ensure smooth deployment.
Retail Service Manager
Crosscountry Trains
Edinburgh
11.2019 - 01.2022
- Oversaw delivery of excellent onboard customer service, prioritising passenger comfort, safety, and satisfaction.
- Managed onboard sales and catering operations, successfully achieving revenue targets through proactive service and engagement.
- Resolved passenger queries and service disruptions with professionalism, ensuring clear communication under pressure.
- Engaged closely with train management and control teams to ensure adherence to safety and operational standards.
- Enhanced problem-solving and conflict resolution skills in a dynamic customer-facing environment.
- Partnered with management to align service goals with broader business objectives.
Education
Intermediate 1 & Standard Grade - Biology, Physical Education, Mathematics, English, Chemistry, Home Economics, French
St Margarets Academy
Livingston 08.2009 - 12 2013
Skills
- Business testing methodologies (UAT)
- Regression strategies in finance
- Platforms for life pensions management
- Delivery of waterfall projects
- Analysis of financial data and reconciliation processes
- Validation of payments and transactions
- Support in financial operations management
- Controls ensuring data integrity
- Compliance with FCA and GDPR regulations
- Resolution of issues through root cause analysis
- Data analytics using Microsoft Excel
- Communication with stakeholders effectively
- Enhancements in process efficiency
REFERENCE
Available upon request
VOLUNTEERING
West Lothian Food Bank, Supporting families to help make a difference.
Languages
English
Native
Arabic
Intermediate
B1
French
Beginner
A1
Urdu
Advanced
C1
Hindi
Intermediate
B1
Courses/Learning
- Level 2 Front Line Security Certificate
- First Aid Certificate
- Fire Marshal & Evacuation Training
- Adult Protection (Level 1) Certificate
- Anti-Money Laundering Certificate
Timeline
Finance Test Analyst
Diligenta
02.2024 - Current
Business Analyst
Aegon
01.2022 - 02.2024
Retail Service Manager
Crosscountry Trains
11.2019 - 01.2022
Intermediate 1 & Standard Grade - Biology, Physical Education, Mathematics, English, Chemistry, Home Economics, French
St Margarets Academy
08.2009 - 12 2013