Sohaib Ahmed
Sarai Alamgir,United kingdom
Summary
Accomplished Manager - QA with extensive experience in quality assurance and administration, adept at coordinating cross-functional teams to resolve quality-related issues efficiently. Proven track record in enhancing process clarity and compliance through comprehensive QA documentation and reducing customer complaints by managing non-conformance issues. Demonstrated expertise in managing financial records, guiding admissions, and overseeing office operations. Skilled in regulatory requirements, multitasking efficiency, risk assessment, ethical practice compliance, and employee supervision. Career goal: to leverage skills in a challenging role that fosters professional growth and contributes to organizational success.
Overview
9
9
years of professional experience
Work history
Manager - QA
ComplexTech Solutions
Lahore , Pakistan
2023.08 - 2025.01
- Coordinated with cross-functional teams to identify and solve quality-related issues promptly.
- Oversaw creation and maintenance of comprehensive QA documentation, enhancing process clarity and compliance.
- Managed timely resolution of non-conformance issues, reducing potential customer complaints.
- Reduced errors in products by 95%
- Organized regular review meetings to discuss quality performance metrics and set improvement goals.
Administrator
Dar-e-Arqam School
Sanghoi- Jhelum, Pakistan
2020.02 - 2023.04
- Managing monthly financial records.
- Guiding visitors about admission process.
- Added 25% of new admissions in 1 year
- Responding to complaints and queries.
- Managing academic records of students.
- Oversaw day-to-day office operations such as organizing correspondence, managing incoming calls and creating business records.
Data entry operator
Dar-e-Arqam School
Sanghoi- Jhelum, Pakistan
2015.11 - 2016.08
- Managing administrative and financial records.
- Experience with Microsoft Office and school administration systems.
- Updated 100% record online
Education
Bachelor of Science - Computer Sciences
University of the Punjab, Jhelum Campus
Jhelum, PakistanMaster of Science - Cyber Security
Northumbria University
London 2025.01 -
Skills
- Knowledge of regulatory requirements
- Inspirational communication
- Multitasking efficiency
- Ethical practice compliance
- Product testing techniques
- Employee supervision
- Quality assurance expertise
- Customer focus
Affiliations
- Reading research papers
Languages
English
Upper intermediate
Timeline
Master of Science - Cyber Security
Northumbria University
2025.01 -
Manager - QA
ComplexTech Solutions
2023.08 - 2025.01
Administrator
Dar-e-Arqam School
2020.02 - 2023.04
Data entry operator
Dar-e-Arqam School
2015.11 - 2016.08
Bachelor of Science - Computer Sciences
University of the Punjab, Jhelum Campus