Soha Shinde

Deliver high-quality bar service in a busy restaurant environment, preparing and serving a range of classic cocktails, premium spirits, wines, and beverages.
• Provide exceptional guest-focused service, building rapport with clients and ensuring a welcoming and engaging bar atmosphere.
• Demonstrate strong knowledge of spirits, cocktail preparation, and beverage pairing to guide guests and enhance their overall dining experience.
• Maintain efficient bar operations, including mise en place, stock management, and adherence to hygiene and safety standards.
• Work collaboratively with front-of-house and kitchen teams to ensure smooth service flow and consistently high hospitality standards.

Two-Michelin-Star Fine Dining Restaurant led by Aktar Islam
• Delivered exceptional client service in a luxury fine-dining environment, ensuring every guest received a personalised and memorable dining experience.
• Presented and served multi-course tasting menus with detailed knowledge of ingredients, preparation methods, and beverage pairings.
• Maintained the highest standards of fine-dining etiquette, including precise table setup, silver service techniques, and professional guest interaction.
• Anticipated client needs and resolved requests efficiently to maintain premium hospitality standards.
• Collaborated closely with culinary and bar teams to ensure seamless service flow and guest satisfaction throughout service.

• Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
• Maintained excellent standards of service through impeccable attention to detail.
• Organised staff meetings to communicate targets, gather feedback, and foster a collaborative team environment.
• Implemented health and safety protocols, maintaining a safe environment for both staff and customers.
• Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.

• Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
• Assisted with stock counting, ordering and replenishing.
• Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
• Customised drink orders based on customer preferences, demonstrating versatility and expertise.
• Prepared garnishes before service to decorate and create picturesque cocktails.
• Provided expert recommendations on wine and spirit pairings, enhancing dining experiences.

• Maintained safe hygiene and food handling standards for full compliance.
• Took orders, using effective upselling techniques to increase customer interest in additional products.
• Resolved customer complaints promptly, escalating larger operational concerns to management.
• Inspected tables before guest arrival, maintaining establishment high-quality standards.

• Prepared and served beverages, including cocktails and coffees, adhering to precise recipes for consistent quality.
• Maintained outstanding customer satisfaction by delivering food and drinks on time in high-pressure environments.
• Maintained safe hygiene and food handling standards for full compliance.
• Addressed customer queries with knowledgeable responses, enhancing dining experience.